Le Méridien Emei Mountain Resort

Le Méridien Emei Mountain Resort recensioner

Le Méridien Emei Mountain Resort

No.555 Mingshan Road South Section, Emeishan, Sichuan, ChinaVisa hotellinformation
Le Méridien Emei Mountain Resort
Le Méridien Emei Mountain ResortLe Méridien Emei Mountain ResortLe Méridien Emei Mountain Resort
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Gästrecensioner

4.8/5
Excellent
5606 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Utmärkt för barn(492)
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Familjeaktiviteter finns tillgängliga(56)
Negativa recensioner(38)
Pureland
Unique Mountain-View Double Bed Room
Bodde på nov. 2024
Par
5 recension
4.7/5
Otroligt
Publicerades 25 dec. 2024
There is room for improvements for pre-arrival communications with guests in English. The cake i received for my birthday is not nice, i would prefer to have a slice of good quality cake than a small cake which taste poor. Breakfast has met my expectations, wide in variety and good in taste, i especially liked the black stir fry noodles with vegetables. Egg station chef skills has to improve though - i didn’t like the taste of my customised scrambled eggs. Love the variety of drinks selections - especially the grape juice! Housekeeping forgot to put bath salts and one time use bathtub cover in our room.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of this stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Feng-Tian Liu
Unique Mountain-View Twin Room
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 22 dec. 2024
I had an exceptional experience at Le Meridien Emei Mountain Resort, and a big part of that was thanks to Beka, who made both my check-in and check-out processes seamless and incredibly welcoming. From the moment I arrived, Beka greeted me with warmth and professionalism, ensuring that I felt right at home. The check-in was quick, efficient, and she took the time to explain all the amenities and services available, including local tips for visiting Mount Emei, which really set the tone for a relaxing stay. The hotel itself is gorgeous, with excellent facilities. Thank you Le Meridien Emei for making my visit so enjoyable, and I look forward to returning!
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort and sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We sincerely look forward to seeing you again in the near future and wish you a happy life!
Hohohhh
Classical Garden-view Double Room
Bodde på nov. 2024
Par
9 recension
5.0/5
Enastående
Publicerades 8 dec. 2024
The best 5 star hotel at Emei. Friendly and heart warming service from staff , great facility with hot spring access. Highly recommand. We had great time at the restaurant, fine wine, steak & grill. Family & pet friendly. Le Meridien品牌一如以往的優秀,我們是臨時在另一家酒店轉到這的,前台Lynn美女温暖友善,讓我們在峨眉山感受到温馨舒適的體驗,體貼的安排了房型樓層,更為我們準備了出門美食指南,真的太貼心了。就算淡季酒店生意都很好,早餐自助餐豐富,家庭友善。
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇峨眉山恆邦艾美度假酒店並分享您的住宿體驗!我們很高興得知您及家人與我們度過了愉快的假期,並感謝您對我們酒店的好評。我們一直在盡最大努力讓客人高興並留下難忘的回憶。我們也將繼續努力,以確保每一位客人都能在我們這裏獲得出色的體驗。誠摯期待您及家人的再度光臨!
WK Cheah
Classical Garden-view Double Room
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 22 nov. 2024
服务:as always I like the China Marriott team service and warm hospitality. This 峨眉山恒邦艾美 hotel particularly outstanding as compared to my previous stay at various hotel. Especially, I would like to express my gratitude to Rachel, from the customer relationship team, for her hospitality and advice like weather forecast information, 峨眉山 trail planning and suggestions, meals planning and train stations arrangements. Wonderful trip start from your wonderful assistance, thanks Rachel. 设施:nice setup 卫生:excellent 环境:good
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort and sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We sincerely look forward to seeing you again in the near future and wish you a happy life!
Kooi Hock
Unique Mountain-View Double Bed Room
Bodde på sep. 2024
Par
11 recension
4.5/5
Utmärkt
Publicerades 29 okt. 2024
Nice view from the balcony , breakfast selection good . Good room size , location is good with plenty of local restaurants nearby . Bathroom shower area needs to be better cleaned , floor a little slimy . Wish they have a common laundry area like so many hotels in Chengdu , making it more convenient for us who traveled light . Overall our experience in this hotel is better than the Hilton in Jiuzhaigou.
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We look forward to getting in touch with you for more details. I hope this experience will not affect your good holiday mood, welcome you to contact us at any time, I wish you a happy life!
Gästanvändare
Explorer Suite
Bodde på sep. 2024
Familj
2 recension
4.5/5
Utmärkt
Publicerades 18 okt. 2024
Very beautiful garden and huge space.
Översätt
Svar från boendet: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay this time.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with relevant team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
ostsee
Zhuzhuxia Kuya Family Twin Room
Bodde på nov. 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
Beka and James are extremely helpful during our stay. The facility is very well equipped and maintained. I’ll also give 5 star rating for the outdoor spa area.
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort and sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We sincerely look forward to seeing you again in the near future and wish you a happy life!
Hin Siong
Classical Garden-view Double Room
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
Hotel facilities are excellent! Room is really nice and comfortable and comes with a beautiful view of the mountain. We particularly enjoyed the hot spring pools, which was so soothing and relaxing after a tiring day of sightseeing. We also enjoyed the breakfast. The hotel location is fantastic. It is just a 10-15 minute stroll to the entrance of the Emei mountain scenic area and there is a whole street of restaurants right next to the hotel.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇峨眉山恆邦艾美度假酒店並分享您的住宿體驗!您的認可是我們前進的目標和動力,竭盡讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是峨眉山艾美度假酒店送給您最真誠的禮物。願成為您在這座美麗城市駐足的温暖之家。我們竭誠期待您和家人的再次下榻,祝您們生活愉快,和和美美!
Toh
Classical Garden-view Twin Room
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 30 nov. 2024
Thanks to Beka who gave us guidance on how to explore emei, my family had a fun time staying at the hotel and exploring the region
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Jimmy Phuoc
Classical Garden-view Twin Room
Bodde på aug. 2024
Res med vänner
2 recension
4.5/5
Utmärkt
Publicerades 28 sep. 2024
The hotel is in a good location and the staff were very nice and helpful.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing Le Meridien Emei Mountain Hengbang Resort and sharing your stay! At the same time, thank you for your recognition of the staff, your recognition is the driving force of our unremitting efforts. We are committed to creating amazing experiences and lifelong memories for our guests around the world. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Vanessa Claire
Classical Garden-view Double Room
Bodde på maj 2024
Familj
14 recension
3.7/5
Publicerades 24 aug. 2024
Dining facilities were rather limited and service was slow but generally one of the better hotels in the area.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of this stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Leung
Deluxe Lake-view Queen Room
Bodde på mars 2024
Par
21 recension
4.7/5
Otroligt
Publicerades 24 apr. 2024
Beautiful chinese garden settings, very spacious room and very clean. Staff are very friendly and helpful. Breakfast buffet is amazing: plenty of choices and good quality! Chinese restaurant good quality & good price 🥳 Western restaurant does not match with hotel standards (other than breakfast buffet).
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort and sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Adelle
Kuya Super Chivalrous familjeföräldrasvit
Bodde på feb. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 4 apr. 2024
Great playground for little ones, and good pool. I’d have liked the room to be a littler better ventilated, but could not otherwise fault the cleanliness. Nice hotel. Chinese restaurant was very good.
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We sincerely look forward to seeing you again in the near future and wish you a happy life!
C.B.
Classical Garden-view Double Room
Bodde på aug. 2024
Par
13 recension
4.7/5
Otroligt
Publicerades 23 sep. 2024
Comfortable size for relaxation in Emeishan.
Översätt
Svar från boendet: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Sarah Louise
Unique Mountain-View Twin Room
Bodde på dec. 2023
Familj
11 recension
3.0/5
Publicerades 27 jan. 2024
Hotel was clean and comfortable. The pool and gym also ok. The food in the restaurant is ok. Breakfast was not to our liking but many Chinese dish on offer.
Översätt
Svar från boendet: 尊敬的賓客,您好! 衷心感謝您選擇下榻峨眉山恆邦艾美度假酒店! 非常感謝您能抽出寶貴時間分享您的入住體驗, 很榮幸能得到您服務的肯定但很遺憾您給予的分數,如果您有任何新的寶貴建議或者意見請隨時告知我們,我們期盼您的再次光臨,祝您生活愉快! --賓客服務經理---胡德宇