Tried to organise our free pick up from the railway to the hotel the day before arrival but they told me to call on the day an hour before arrival to arrange so I did. Arrived at the station and no one was there to pick us up. Called them to ask where our driver was and they said they didn't organise it. Caught a taxi to the hotel ourselves instead. No apology from the staff, only an excuse that they didn't know. Got to our room and the didn't even have normal towels. They instead had very sad disposable towels of which one was stained when we opened the new packet. The room is spacious and cleanliness was just ok. There were some rubbish on the floor and many mosquitos in the room when we checked in, the mosquito plug didn't really help. At least they had a smart toilet since it's one of those places where you're not allowed to flush toilet paper down. Glad the room was not expensive.
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