L'Albereta Relais & Chateaux

Great

Tutto meraviglioso grazie

The Albereta Relais & Châteaux has the potential to be a truly special destination. The grounds are undeniably beautiful—lush, serene, and perfect for a quiet retreat. However, a luxury resort must get the basics right, and unfortunately, our experience fell well short of expectations. Our room, while charming at first glance, had cleanliness issues that are simply unacceptable at this price point. Most notably, the bathroom had visible mold—something you would not expect even at a mid-range hotel, let alone at a resort charging over $1,200 per night. Service was another letdown. While some staff members were professional and welcoming, we encountered a waiter whose behavior could only be described as rude. When you're paying for a premium experience, hospitality should feel effortless—not strained or dismissive. The sad truth is, if management addressed the room maintenance and invested in proper staff training, this could be a wonderful destination. But until then, I would recommend spending your money elsewhere. For now, The Albereta offers 5-star pricing without delivering 5-star standards.

Front desk stuff was very unprofessional. Leaves you with bad taste. I expect more from a high-end hotel like that.

We will come again. All restaurants we‘ve visited offered great food aswell for vegetarians and service.

Absolutely magical place and fantastic staff and service. Roberta and her team went above and beyond for our stay and helping set up our proposal - being super flexible, helpful and making the moment absolutely magical. Such a beautiful hotel in the middle of the wonderful wine area