Gästanvändare
17 mars 2025
I recently stayed at this hotel for a business trip booked While there were positives like clean, comfortable rooms and a tasty vegetarian breakfast, the experience was marred by unresolved issues. The AC cooled slowly, requiring the fan to be switched on, and the Wi-Fi was unreliable—slow and prone to disconnections. As a business traveler, reliable internet is essential, and this issue caused me to miss critical meetings and delayed my work significantly.
I reported the Wi-Fi problem to the hotel reception at 4:50 PM. Though they provided a new username and password, the issue persisted due to inadequate infrastructure., and was courteous and assured me of a follow-up, no resolution was provided. The hotel claimed they were fully booked and couldn’t offer an alternate room. Despite Mr. Pawan’s promise to revert, I have yet to hear back
The hotel needs to invest in robust Wi-Fi infrastructure and contingency plans for business travelers. , catering to professionals, must ensure listed hotels meet basic requirements like reliable internet and proactively follow up on escalated issues. While I appreciate the efforts of the hotel staff and Mr. Pawan, the lack of resolution from both parties has left me deeply disappointed. I hope both take this feedback seriously and address these issues. If improvements are made, I will gladly update my review.
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