Dungowan Holiday Accommodation

Nice hotel with great service! The hosts are nice, pet-friendly!

The setting on the water is extremely peaceful. Rooms were clean and comfortable and kitchen had everuthing required. Kids loved the kayaks. Visiting kangaroos added to the excitement of the weekend. Overall, a nice stay.

Dungowan and Glenrowan Holiday Accommodation - 99 - 101 Naval Parade, Erowal Bay Whilst the house is set on the lovely St George basin, never before have I arrived at any holiday home, Airbnb or hotel to find our accommodation ABSOLUTELY FILTHY. If you want to stay in a dirty dump, you have come to the right place. It is a 4 bedroom home as advertised but it would have been cleaner and more comfortable to live in my car! I just want to give others a heads-up as we all work hard for our money and when we go on holiday, we want to get what we have been promised. I actually called and spoke with the owner prior to making my booking and asked if the place was renovated and was advised it was. In reality, it is a really old house. We arrived to find the house really dirty and grimy - from sticky dirty timber floors to grimy kitchen countertops and dining room table. Two of the four bedrooms have built-in cupboards - we wanted to unpack but the drawers were dirty with all dust and black specks in them. The cupboards in the one bedroom were completely mouldy (shelves covered in mould) - even with them shut, the smell of mould was terrible and permeated through the entire room. So we had to live out of our suitcases! There were also dirty smelly blankets on the shelves in the cupboards in both bedrooms. The linen in the one bedroom had rust marks all over it and the towels provided were threadbare. And one hand towel provided in the bathroom for our entire stay for a house that sleeps 8! Whilst the fridge worked, it did not keep anything cold. My friend woke up the first night to find something crawling on her head to find a large cockroach in her bed climbing in her hair. And the next morning when we went out on the deck to sit at the outdoor table, there was another cockroach doing the death rattle on its back on the table. The motor for the aircon was located in the main bedroom. It wasn’t possible to run at night due to the extremely loud noise it made. On complaining about the noise on our departure and advising that the rest of the house was really hot, we were told that the aircon was channelled throughout the house except there were no vents in any other room and no instructions on how to use it. We could not use the BBQ it was so dirty. The pots and pans in the kitchen cupboards were sticky with grime and dirt and the cutlery had dried food caked onto them. We had to go out and buy disposable cups, plates and crockery just to have a cup of coffee and to allow my teenage son and his friend to have a snack. We ate absolutely nothing at the house as it was so dirty. There were cabinets in the lounge and dinging room with a gap under them - there was sooooo much dust and dirt under those cabinets, I don’t think they had seen a vacuum or mop in many a moon! On taking these issues up with Dirk, he advised that I should have told him and he would have come to clean - it would have taken the entire duration of our stay and longer