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Accueil chaleureux. Réceptionniste accueillante et chambre propre
Översätt
Rasmus
Bodde på apr. 2023
Affärsresenärer
1 recension
8.5/10
Mycket bra
Publicerades 16 juni 2023
Super zentral gelegen.
Översätt
Gästanvändare
Enkelrum
Bodde på aug. 2023
Ensamresenärer
9 recension
8.0/10
Mycket bra
Publicerades 8 okt. 2023
房間可以,就是沒有免費水
Översätt
Gästanvändare
Bodde på okt. 2023
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 19 nov. 2023
酒店挺安靜,乾淨。
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
10.0/10
Enastående
Publicerades 13 dec. 2024
We went for the Christmas Market , so we wanted to be close by. Nice location, close to the city center. The hotel is clean, friendly staff, nice breakfast. It says it has parking, but it is not the own parking lot, just a public parking space close by. So if you have more things to carry in the hotel, unpack in front of the entrance.
Översätt
Gästanvändare
Bodde på aug. 2024
Affärsresenärer
8.0/10
Mycket bra
Publicerades 20 sep. 2024
Stayed here for 4 nights whilst travelling for work. Hotel staff are excellent! Very helpful, polite and friendly. Room was clean and comfortable,, overlooked carpark and train station didn’t hear any noise when window was shut. The bed was wasn’t the greatest, very soft and could feel the rim and springs, also the bed was made so the ends of the bed sheets were across the middle of the bed so they’d become a bit unmade. But pillows were great. Breakfast is excellent, plenty of choice. I opted to eat in the bar on my last night which I was disappointed by as the pizzas had hardly any cheese on them. Hotel was a great location though for us, with a taxi rank right outside it was easy to get to where we needed to go each day. As others have mentioned there is noticeable homelessness outside but this is more by the train station entrance and I just ensure I was aware of my surroundings when I went in there. There is a Lidl also right next door along with a McDonald’s and various other food places in the train station which was great. Overall great stay but please replace the mattresses!
Översätt
Gästanvändare
Bodde på juli 2024
Annat
8.0/10
Mycket bra
Publicerades 28 aug. 2024
Stayed here on a short break and visit to Dortmund, Hotel is spotless and staff very welcoming, the bar area is very pleasant and very clean safe feeling about inside the hotel, perfect place to stay if you wish to travel around Dortmund, Cologne, Dusseldorf etc. The train station within yards from the entrance to the hotel is a negative and a positive as outside the train station avlot of homeless / drinking congregate especially on the evening which made us feel a little uncomfortable when walking to shop or train station but all major European cities / train stations are the same. Overall i would definitely recommend this hotel for a base to stay should you wish to travel around this area of Germany.
Översätt
Gästanvändare
Bodde på juli 2024
Annat
10.0/10
Enastående
Publicerades 24 aug. 2024
This is a little gem of a place, a little outside of the city but with good bus service links right outside the door, it is clean, tidy and well presented with very happy helpful staff, nothing too much truble, they will even help you book transport and advise you on best ways to get to your destination. I highly recomend this place
Översätt
Gästanvändare
Bodde på juli 2024
Annat
10.0/10
Enastående
Publicerades 10 aug. 2024
Lovely hotel, staff friendly and rooms nice and clean as one would expect of a Premier Inn. Location is very close to the Hauptbahnof...which was interesting viewing lol. Fortunately , due to an oversight on my part (Didn't realise the nearby carpark closed on Sonntags) the staff were extremely helpful; book us in for another night and cancelled my Premier Inn which was booked for the following day..PHEW!
Översätt
Gästanvändare
Bodde på nov. 2023
Annat
8.0/10
Mycket bra
Publicerades 20 dec. 2023
The good: The hotel is conveniently located to the train station. I think that the room is a typical Premier Inn - well laid out and comfortable with a good nights sleep to be had. The bathroom is well laid out with good water pressure. The breakfast was plentiful with lots of choices. There were about 6 staff available in the morning. All staff were very helpful. The not so good: Parking - first come first served - I understand, however, not sure why you do not allow a prebook. Also, it was hard to explain when there were 3 spots out the back that were not utilised at arrival. Parking - a bit more of an explanation of alternate parking options would be good. Being told that there is a car park 3 mins down the road, struggling to find said car park and then walking in the dark down a dimly lit path with young children in an unfamiliar city is not the best welcome to either Essen or the Hotel. Evening Staffing/Restaurant/Bar - I arrived at 19.30h there were only 2 staff on duty. I came downstairs at 19.45 to arrange some dinner for my children and me. Unfortunately, the 2nd staff member was (rightly) taking a break to have some dinner. I queried, and I was told to wait at the bar. Whilst waiting at the bar, other people also came to wait for their drinks. After other people were served before me despite being first, I was finally served at 20.15h. Food was finally served at 20.50h. It is a long wait with children. Yes, I could have fed my children before coming to the hotel, however, Premier Inn has a restaurant and a menu... I could have researched alternative car parks should this one not be available. I just would have expected a little more assistance from a Premier Inn. So, not all Premier Inn's fault, but it is an accurate portrayal of the Saturday evening. So, in summary, if the staff had not been so nice I would have dropped the star level down further. I know it could be a one-off, but on a Saturday night, I would have expected a little more from a Premier Inn. Will I stay again, most probably not, but if you are going to Essen for business then it possibly is a good hotel to stay in and worth a go. The standardisation of the Premier Inn offer always ensures a good nights sleep.
Översätt
Gästanvändare
Bodde på okt. 2023
Affärsresenärer
8.0/10
Mycket bra
Publicerades 26 nov. 2023
The hotel being next up the railway station helps in commute. The overall stay was fine. The room amenities should be placed as per the occupancy. One of the days the room was not serviced. The breakfast is good. The Bar at the hotel is good too.
Översätt
Gästanvändare
Bodde på sep. 2023
Annat
8.0/10
Mycket bra
Publicerades 30 okt. 2023
Have spent more nights in premier inns that I can remember. Have used them in the UK for years. They're all pretty much the same (Zip and Hub aside of course) both of which I also like. The German offering is either aimed at a slightly higher niceness or are maybe just newer. Anyhoo, the rooms are nice. But. I've stayed at the Essen hotel before and the beds weren't great then and don't seem to have been replaced in the last year. The result is (my 2p) that the beds are too soft and when I sit on them, the springs bottom out and I can feel the base. It's not much better when trying to sleep. This is a bit weird as the ones in premier inns in the UK are excellent, to the point where I considered buying one of same type of mattresses/beds for home. This last weekend, the TV was Broken in the first room, so asked to move because the bed was rubbish. Bed also rubbish in second room. By the time I got to the third room I was too embarrassed to ask to move again but the bed thing isn't restricted to one room. Staff were good, the lady on reception was excellent even when facing an avalanche of customers as six pm approached. Overall, an average stay but the beds would mean I'll probably head to Dortmund and the Mercure next time.
Översätt
Gästanvändare
Bodde på sep. 2023
Ensamresenärer
8.0/10
Mycket bra
Publicerades 2 okt. 2023
Incredible price for the location, situated a short walk from Essen train station. Rooms are also big, spacious and crystal quiet. Reception was less helpful, asked twice for a replacement kettle and they said one would be delivered to my room but never arrived either time. Additionally, I had two separate bookings and wanted to roll these into one and stay in the same room but they said this wasn't possible.
Översätt
Gästanvändare
Bodde på juni 2023
Annat
10.0/10
Enastående
Publicerades 19 juli 2023
We have stayed at this hotel in the past, and have been most impressed with the level of service and the price. Yasho Greeted us upon our arrival but it took a while before we got our keys as it was a very busy check in time with lots of people checking in at the same time. I had communicated a few Simple special requests by email, and they were all met. Dominic Yasho and Louanna (in the restaurant) made us feel at home and very welcome. The rooms were clean and spacious, and the breakfast was really delicious. I would thoroughly recommend it. We had hired a car as we were in Essen for a family wedding . parking was available most of the time. Nothing was too much trouble for these three members of staff, and I would like to suggest that the hotel Management acknowledges their professionalism, and customer service. I would definitely stay here again as the location is very central for all amenities, including a train station, supermarket, shops and restaurants.