Fairfield Inn & Suites Eugene East/Springfield

Everyone was friendly & accommodating, from reception to the housekeeping staff. Hotel super clean and comfortable. Very convenient area - great location for attending the Hult Center/downtown plus a walking trail just across the street. Didn’t get to take advantage of the pool or gym but both were clean, as were the lobby restrooms. Will stay again!

Uncomfortable bed and dated hotel. Glad it was only for 1 night.

Great room, comfortable beds, great breakfast and welcoming staff

Great customer service and very nice service in the front desk

The hotel was extremely clean and well laid out and put together. My only complaint was the breakfast was lacking choices for protein options. It was mostly a lot of bread and muffins and Friday morning. There was no breakfast available and as we were all standing there waiting, nobody was communicating with us what was going on? We had to go and ask questions and try to find out if the food was even going to be available at all while the two front desk people stood there And didn’t say a word to the 10 people who are waiting for food . Not a big deal but when you’re on a business trip and you have a small amount of time to get to where you need to be and you’re counting on the fact that you’ve paid a little more for a hotel that offers breakfast and then they don’t have it. It definitely throws a wrench in your plans.

If you are a light sleeper do not stay here. The beds are comfortable and the staff is friendly but those are the only redeeming qualities. The hotel is very small so no matter what room you have you will either be near the stairs, the elevator or an ice machine. Plus the road noise from the highway is really loud. The only things nearby are the refuse center, another hotel, and the highway. Maybe the big draw is the river rapids across the highway? The pool is a joke, it is so small do not plan on trying to swim. The hotel is very clean, almost too clean. The overwhelming smell of air freshener was everywhere. Maybe they are doing this to cover up the smell of the garbage center that is next door. Not worth the cost. I could get a hotel nicer than this for half the cost in Portland. They charge a big city fee for a tiny hotel that isnt even in Eugene, it's in Springfield which is a dump.