Residence Inn Eugene Springfield

Sorry Marriott, this one needs your attention. As Bonvoy members we stay in Residence Inns all the time and almost always have a good experience. Won't stay at the Eugene property again because: 1) They charged $75 pet fee.....more than we've ever paid anywhere, 2) They charge $10 for parking while they have a huge parking area that wasn't even full, 3) The breakfast was sad & tired to say the LEAST. At 9am there was 1 little yogurt left, stale breads, bad scrambled eggs, etc. We walked out and found a coffee shop (Farmers Union - excellent!), 4) The fridge in our room had not been cleaned out. There was still old food in it from the previous guest. This hotel badly needs a refresh/update. The one positive: the staff was friendly.

Room was quiet and clean. Nice to have the gas fireplace for extra warmth. Bed was acceptable, not hard but not soft. Biggest complaint was we never could seem to get hot water in the shower or sink. At best, it was lukewarm which made for a chilly shower in January. Staff was very pleasant and helpful when we interacted with them.

Best hotel in Eugene! If you are looking for a clean hotel room with a kitchen and beautiful walking trails connected to the property, this is the place for you!