Residence Inn Eugene Springfield

Graciously received a complimentary upgrade to a 2-Queen suite which gave our mentally/emotionally challenged daughter a bedroom to herself. As well, hotel service was top-notch and accommodating. An exceptionally well-managed property, which we will stay at every opportunity we have have to do so.

Newly remodeled but way too dark This place has new carpet, light fixtures and paint. But it’s way too dark. Not enough light for business computer work. Still has the old fashioned popcorn ceilings in the rooms. And the sleeper sofa is a slick, slide off, noisy fake Lester. And the cable tv has the same programming on two different cable channels - all mixed up - asked the staff twice to get tv provider to fix- showed them on the dining area TV - they agree it’s a problem but don’t get it resolved.

The staff here and accommodations were excellent. Manny checked us in and was super friendly and helpful. Whenever we needed anything, David always helped us with a smile. Michael-front desk manager always made sure we felt welcome and taken care of. As a lifetime titanium member, One of the best hotel experiences ever.

I and my wife travel frequently and found our stay at this location was superb. As we have stayed here on an extended basis, the service provided was excellent, the hotel is clean and well cared for. Can’t say enough about the staff! From housekeeping , to the front desk , the maintenance staff and the awesome breakfast served everyday by Miss Jessica . Can’t recommend this hotel enough. 5 stars .

Can't say enough good things about the staff at the Residence Inn by Marriott Eugene-Springfield. My 88-year-old mother was out of her home for three months while crews repaired severe water damage from an overflowing toilet. The staff made her welcome, providing additional housekeeping and maintenance support, and helped her when she needed occasional assistance at the breakfast buffet or was managing her her dog. The front desk made sure she received packages and mail promptly and let us know if mom was feeling a bit under the weather. Across the board, a terrific, caring, and attentive staff at a very comfortable hotel.

This hotel is wonderful. We are here on an extended stay so myself and my wife get to see the staff on a daily basis. From the kitchen staff , front desk and maintenance staff go above and beyond to make our stay here as positive as possible.