La Quinta Inn & Suites by Wyndham DFW Airport West - Euless

Breakfast was terrible. Room was stinky and dirty. The chairs in the room were so stained and dirty and gross. The air conditioning did not work. Room keys stopped working all the time and had to have them reset. This hotel is overall ridiculous.

Outdated rooms, bath towels and linen was ripped and torn, mattress was old and uncomfortable. The hotel has roaches

Room was spotless and very clean! Beds were comfortable and staff was very nice. Will be staying again next time we come. Patrick was very attentive and texted us upon arrival to see if we needed anything beforehand and also before checking out to make sure our stay was great.

If you need the airport shuttle triple check that they write your name on the list. The morning driver was rude, and refused to help us with our luggage.

I am unsure whether to direct my disappointment towards TripAdvisor customers/reviewers for giving this hotel a 4 1/2 rating out of 5 or towards TripAdvisor itself for ranking it as the #2 hotel in Euless, Texas. It is possible that some reviewers receive compensation to write positive experiences. Alternatively, the issue could be with my own high expectations. The photos of La Quinta Inn & Suites by Wyndham DFW Airport West - Euless on TripAdvisor and online do appear nice, but once inside, the appeal diminishes. The interior looks and feels semi-outdated and old [not terrible, but just doesn’t feel fresh, like you’d expect from a hotel] from the lobby to the halls and the room I booked, which was a Non-Smoking, 1 King Bed, Deluxe Mobility Accessible Family Suite priced at $184/night, which I also found overpriced. There are several areas in the hotel, such as the swimming pool, entrance doors, and random locations, that show signs of rusting wear, peeling paint, peeling wallpaper, and even missing ceiling vents. The specific room/suite I stayed in is average. It has all the listed amenities, but not everything is in working order or accessible. For example, the room states that it comes with Cable TV and Premium Movie Channels, but I was unable to access any of them. I could only tune into one station. Additionally, there was no answer when I called the front desk, and I didn't want to search for an employee at that late hour. Here are the pros and cons of my stay: Pros: - Not terrible - Amenities stocked - Two* A/C units, both work great - Good shower water pressure - Bathtub included - Water gets very hot quickly, so caution is advised, especially with children - The mini fridge*, mini microwave*, both* air conditioning units, hair dryer, iron, sofa bed*, door locks, and one out of two* TVs are functional and working - The king* size bed is soft and comfy, and I had no trouble falling asleep - Free breakfast with a variety of options to choose from - Non-Smoking - The hotel in general is quiet Cons: - $184/night is overpriced, especially considering that The Renaissance Hotel, which is owned by Marriott and has modern, well-lit rooms, charges the same rates and is located just a block away - Dim, semi-dated interior - Unable to access cable* TV or Premium Movie* Channels on either television - Wet bar* sink does not work - Several cosmetic issues, such as rusty and/or missing ceiling vents, peeling paint on entrance door, and peeling wallpaper in some hallways - Swimming pool had foam floating in it last night, although it was gone this morning - Occasional lingerers near the main front entrance - Parking lot is almost always full. *specific to Family Suite booking

Everything was great except there was an hour delay on the pickup return from airport. We had to call 3 times to find out where our driver was.

I wouldn’t ever step my foot in this place again. Front office dude was rude seems like he has better things to do instead of helping us. My family and I walked into our hotel and find this !!! This place is infested with cockroaches. The trash in the front is overflowing as well while he’s just on his phone.

May 19,2024 I am furious. This happened today. 4:02 called for shuttle 4:44 shuttle picked us up(this is a 42 minute wait) Then found out we Had to make 2 other stops which added 15 minutes on to the trip to the hotel. 5:08 arrived at hotel Ridiculous! Polite receptionist stated every time I called for an update that she couldnt give any time info. Why couldn't she have honestly mentioned that the wait might be a while because he has other stops? No need to reply as I wont stay here again even tho it is a top notch place with friendly staff, clean rooms, competitive prices, and a good breakfast. And I will be filling out reviews on trip advisor. But a top person who makes his receptionist and shuttle drivers have to deal with all of the angry customers must not be a very good man. Yvo

No internet at all, whole hotel smells musty and old, needs a total makeover. Unhelpful staff who just don’t care