Warbrook House Heritage Hotel

Upon check in, the receptionist was rather blunt and kept sighing at me whenever I spoke. Check in took much longer than I would have expected, especially as I had paid online. The room seemed fairly nice upon first view. Closer inspection showed it to be not as nice as I first believed. The toilet didn’t flush properly, took a bit of an arm workout to make it actually work! The bathroom lighting means that as soon as you pull the curtain across the shower, you’re left in the dark. Housekeeping let themselves into my room (stayed 2 nights) at 9am on a Saturday morning. They were not amused when I told them I didn’t need any housekeeping done, I had another night to stay. They were quite rude, didn’t seem to think they were disturbing anyone? Only some of the lights worked in the room. I spoke to reception about this issue and I was told “we can assess the situation after your check out” The toilet paper in the room felt like something from the 1990s. Could be worth investing in a better brand of paper products. The price of the food put me off even trying it. There is no way any food can cost so much! Actual daylight robbery! I wouldn’t recommend staying here.

Love staying here. Fabulous grounds, clean and quiet. Breakfast was super busy however was very tasty and Tracey was very helpful.

酒店在莊園裡，樓下風景不錯； 房間設施比較陳舊，沒有電梯，拎幾個大箱子拎的累死；房間內的淋浴、空調都很陳舊，房間的窗簾竟然莫名掉了，服務人員也修不了；多要個被子、打兩遍電話都説沒有……