Premier Inn Falkirk North

filed a complaint over a week ago - no response staff were lovely but the room was unbearably hot there was nothing they could do - we got fan and a bottle of ice cold water and i was bitten by ?bedbugs - hardly slept a wink - me or my 13 year old

While the outside temperature hadn't risen above 21°C all day, we were surprised to enter a room whose temperature exceeded 27°C. However, the window barely opened, given that our room was on the ground floor. I went to reception twice to be part of this great inconvenience. In return, we received a fan and two small bottles of cold water. As the situation became unbearable, I took the liberty of opening the emergency exit door on the landing to create a draft with the much cooler outside air. Despite the unpleasant situation, the receptionist asked me to close the door and not touch it again. Also, despite three cold showers, we were unable to sleep properly due to the temperature, which, instead of dropping, rose to 28°C during the night and into the next morning.

The Premier Inn Falkirk North is pretty much on a roundabout of a busy road and behind a BP garage, but don't let that put you off. It is quiet enough there and once inside, you don't hear any traffic. We only stayed a night as part of trip to Scotland and were heading much further north afterwards. Service was good and the room was absolutely fine. Bed was comfortable as always and there are spare pillows. We asked to borrow an iron and ironing board and one was brought to our room within 15 minutes. We didn't eat breakfast there as we had to head off early.

Well situated and easy to find for Edinburgh airport . Loads of parking. Room comfy . Initially we didn’t have hot water due to some workmen not turning the water back on . We mentioned it to the receptionist who bent over backwards to solve the problem . We went for a meal and when we got back everything was sorted . We had room 123 which was very quiet . We couldn’t hear the road at all. The food in the brewers next door was average . We will stay here again . Thx Premier Inn and the lovely receptionist .

The staff were so friendly at this Premier Inn, couldn't ask for any better! The room was brilliant, just what we were looking for for our night away and a lovely breakfast at the restaurant to top off a great stay. Thank you! There are also lots of things to do nearby which is great

Fantastic hotel, clean, comfortable and quiet considering it is next to a petrol station and motorway. Staff were super friendly and informative on things to do nearby. Nothing was too much for them. Highly recommended and can't wait to stay again