Cbh Frensham Pond Hotel

I really tried to like this hotel but unfortunately there were too many issues. And these issues weren’t only restricted to ourselves, we heard different guests complaining also. My friend and I stayed for a two day break. Positives: decent sized comfortable room Professional friendly front desk staff Small but suitable gym Hotel is adjacent to the pond Negatives: cleanliness!!! So much dust and stains, there was even a used contact lense and hair on the night stand. Food: definitely the worst part of the experience. There was something wrong every time we dined there! Hair in the food at breakfast. Plastic in the food at lunch. Cold/ bad tasting food. We tried to make a formal complaint at check out but there was someone there complaining about the spa being cold and so we simply gave up. Safe to say, we won’t be going again.