Xishi Designer Courtyard Homestay

Found this lovely accommodation on Trip.com. Had very good reviews and yes, they delivered to high expectations!! Very courteous couple, Niannian and her husband. Was informed via WeChat of ways to get to the hotel before our trip. When we informed that we arrived via airport shuttle at Qifeng square, the owner came to fetch us with 2 big umbrellas and helped us with our luggages (as it was drizzling). As we walked through Hongqiao to the accommodation, the owner also told us about its history. To our pleasant surprise, we had a free room upgrade when we reached! Room was on the highest floor that looks like an attic with a great view of the river view and sitting area by the window - really very beautiful at night, as well as in the morning (and yes, the male owner helped us with our luggages at check in and check out!!). We could hear singing in nearby bars in the room but they go quiet by 11.30pm and till the next morning when there were inconsiderate tour guides who use amplifier microphones to walk to hongqiao. Owners were very polite and welcoming - explained to us where to move around at night and the next morning, also gave us local snacks to eat/bring home. Really very thoughtful of them! Hope they will continue to be so hospitable and friendly for the many visitors at their homestay!

If you have a chance to visit Fenghuang Ancient City, do not miss staying here. Aside from the fact that this place is modern, clean, and comfortable, the host and hostess are the best we have encountered throughout our month-long travel in China. Thanks Yao for your hospitality.

Excellent personal service, very helpful. We got free upgrade of better room. The boss picked us up and carried our luggage. Will definitely recommend this.