Sulv Lotus · Pushu Manju River View Holiday Hostel

We recently concluded a stay that left us significantly disappointed. While the hotel's location is commendable—situated on the quieter side and offering convenient access, approximately a ten-minute walk, to local food and beverage establishments—the overall experience was unsatisfactory due to several key factors. Facility Condition and Appearance The hotel is in clear need of a comprehensive maintenance overhaul. The property, particularly the reception area, appeared tired and worn, suggesting a lack of ongoing upkeep. Furthermore, the guest room, while functional, did not meet expectations, as the website imagery presented a notably superior impression compared to the actual accommodations. Service Standards The level of service provided was lukewarm and noticeably below the standard experienced at other hotels we have visited in China. Staff members were not as friendly or as eager to serve as we have come to expect. We must, however, commend the elderly staff member who prepared the noodles; her friendly and approachable demeanor was a solitary highlight of the service. Breakfast Quality and Selection The breakfast provision was extremely substandard and unacceptable. The offering was horrendously meager, consisting only of hard-boiled eggs, plain porridge with Sichuan vegetable, pork buns, and cooked noodles. Essential breakfast items were entirely absent, including, but not limited to, fruit juice, yogurt, bread/toast, cold cuts, and any variety of hot prepared dishes. The selection was truly miserable. In conclusion, the various deficiencies in maintenance, service attitude, and especially the breakfast quality resulted in a very disappointing experience. We urge management to address these issues promptly.

We had a pleasant stay at this hotel. The location is great—slightly away from the main tourist areas, so it’s peaceful and less crowded, yet still very convenient. There are plenty of restaurants and convenience stores nearby, making it easy to find food and essentials. The hotel faces the river, offering a nice view, and you don’t have to drag your luggage over any rocky paths—the car can drive right up to the entrance, which is a big plus. We stayed in the rooftop room on the 4th floor. While there’s no elevator, the staff were very helpful and carried our luggage up during check-in and back down when we checked out. The owner and staff were all friendly and accommodating, which made the stay even more enjoyable.

The hotel is beautiful, but a little far away from the ancient town, about 15 minutes walk. The staff speaks no English, they are very lazy and not so helpful. It seems as if they are not willing or happy to work.