För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
Filtrera efter:
Sortera efter:
Alla recensioner(533)
Positiva recensioner(524)
Recensioner med foton/video(239)
Elegant miljö(110)
Rofyllt och bekvämt(103)
Utsökt frukost(59)
Erbjuder upphämtning/avlämning(45)
Snygg design(32)
Fantastisk utsikt över floden(12)
Fantastisk rumslayout(7)
Negativa recensioner(9)
ZS.H
180° Panoramic River View Light Luxury Double Bed Room With Tub And Balcony
Bodde på okt. 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 28 okt. 2024
Quaint little resort further from the central area of fenghuang. Peaceful surrounding and well thought out facility - one of those places for extended vacations.
A lack in river view is the only downside of the particular room assigned.
Översätt
Svar från boendet: Dear friend, thank you for choosing to stay at our guesthouse. Our guesthouse is located at the lower reaches of Tuojiang River, and it is only a 8-minute walk to the bustling middle section. Our guesthouse is nestled against the mountains and by the water, with a private riverfront courtyard. The owner is also very warm and hospitable. All the rooms are actually riverfront rooms, offering views of the surrounding green mountains and water. However, the tree in front of your room blocks some of the view, which has affected your experience of the river view. We apologize for any inconvenience caused by the tree and hope you can understand. Wishing you a pleasant stay and happiness!
Olivia Koolstra
180° Panoramic River View Light Luxury Twin Room With Balcony
Bodde på okt. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Beautiful accomodation with lovely staff, the female host was especially helpful and kind! It is in a quieter part of the town which is good as nighttime gets very loud and busy, but it is still only minutes away from the central area. The provided breakfast and coffees were delicious and the beds were incredibly comfortable, the entire place was very stylish. We would definitely stay again and recommend to anyone coming to Fenghuang!!
Översätt
Svar från boendet: Thank you very much for your high praise of our homestay. It is our honor to satisfy you. Our homestay is located in the lower reaches of the Tuojiang River, far away from lively bars, very quiet and peaceful. But it only takes an 8-minute walk along the river to get to the bustling city. Welcome to come again next time.Wishing you a pleasant stay and happiness!
Wen
270° Panoramic River View Light Luxury Family Suite With Terrace
Bodde på juni 2024
Familj
3 recension
2.2/5
Publicerades 10 juni 2024
The water for the shower was very hard to change its sometimes hot and sometimes cold and luggage is very hard to be brought to the place as there's a lot of staircase and the road is not even so you need to carry the luggage to the place. The stairs to go up to the check in counter is small and uneven. Not convenient at all. The hotel feels dirty and I got beaten by bed bugs
Översätt
Svar från boendet: 親愛滴葦渡家人,非常感謝您的信任選擇葦渡民宿並給予評價!您的點評對於我來説是鞭策,是反饋。針對水温問題,第一時間請熱水系統師傅上門整改,在夏天調高了循環泵的循環温度,收效明顯,但能耗(電量)加大也明顯。葦渡民宿在古城中下游沱江邊,車輛無法進入,目前我們提供了鳳凰古城高鐵站接送二選一服務,管家也會第一時間在霧橋頭公路邊接客人搬行李。葦渡民宿依山傍水,有蚊蟲也是實在,在房間裏我們配置有電蚊液和聲波驅蚊設施。作為國家級歷史文化名城的建設行為的管理是非常嚴格的,必須按照歷史風貌進行保護,古城區內3層建築沒有辦法安裝電梯,我們只有靠管家人力搬運。為此給您帶來不好的入住體驗,作為掌櫃我深表歉意。能做的我們立行立改,科技不夠人力上。如果有緣,期待您再次光臨!
Lawrence8299
270° Panoramic River View Light Luxury Family Suite With Terrace
Bodde på apr. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 11 apr. 2024
The suite room we booked was big enough to accommodate the four of us. It was very clean and also high tech. It has a protector TV and a voice control internet device that plays music. The view was very beautiful from the balcony and the place was serene and peaceful. The owner was very sociable and friendly and they even made lunch for the four of us before departure. I will come back again and will stay in this place again
Översätt
Svar från boendet: 感謝你親愛的朋友,期待你與家人及朋友的再次到來,很榮幸能為你們的旅途添加一些不一樣色彩,鳳凰依山傍水,隨處可見皆是美景,很榮幸與你們共同度過了美好的時光!Thank you dear friends, looking forward to your family and friends to come again, it is my honor to add some different colors to your journey, Phoenix near the mountains and rivers, everywhere is beautiful scenery, it is my honor to spend a good time with you!
Gästanvändare
180° Panoramic River View Light Luxury Double Bed Room With Balcony
Svar från boendet: 很抱歉因為意外的水龍頭問題給到您旅途造成了些許不便,事情發生後我們也是第一時間來維修處理了,還好很及時解決了問題。鑒於此次經歷,接下來的幾天我們都逐個房間檢查了水龍頭的的使用情況,也安排了水系統處理,以方便您下次過來能更安心的入住。【江景庭院,熱情周到,有求必應,靜謐舒適,全屋智能】是我們民宿的特色,歡迎您下次再來,我們必將提供更為賓至如歸的尊貴體驗~祝您生活愉快,平安喜樂。
Svar från boendet: 謝謝親愛的朋友對我們酒店的高度評價,您的滿意是我們的最大追求。咱們民宿位於沱江下游,霧橋江畔,依江而建,枕水而眠,因為政府對古城保護的規劃,我們沒辦法改建電梯。但是呢,並不影響大家入住咱們上樓哦,畢竟我們會有專職的管家來替遠道而來的您接送行李,都可以送行李上房間的~有需要的話,我們也是可以隨時幫忙拿行李下樓梯的。獨特的風景庭院非常適合孩子們在院內獵奇,歡迎您下次再來,我們必將給您帶來更為無與倫比的服務體驗。祝您生活愉快,平安喜樂~
Gästanvändare
180° Panoramic River View Light Luxury Twin Room With Balcony
Svar från boendet: 親愛的朋友,感謝您百忙之中抽空非常細心的為我們民宿點評。通過您的文字,的確看得出來您是非常熱愛生活的。民宿的各個方面都考察入微。【全屋智能,鬧中取靜,服務貼心,江景庭院】是我們民宿的特色,感謝您慧眼識珠,全部Get到了我們小店的用心。雖然我們位置在下游,但是自駕或者是打車過來到霧橋下車,然後我們會有管家提前在路旁等候,接您來我們民宿,不需要勞煩您親自提或者是拖行李。也省去了您自己拖行李的麻煩呢。下游的位置可以住的安靜,沿江步行8分鐘即可到達中游的最熱鬧的地段,也正好沒讓你錯過中下游的風景呢~歡迎您下次再來,我們必將用更優質的服務來回饋您的熱愛~
Gästanvändare
180° Panoramic River View Light Luxury Twin Room With Balcony
Svar från boendet: 親愛的朋友,感謝您慧眼識珠選擇下榻我們民宿。【有求必應,貼心服務,賓至如歸】是我們的服務風格。不管您在鳳凰遇到任何問題,衹要我們力所能及能做到,必然會風雨無阻為您排憂解難。選擇入住我們民宿,就是選擇我們暫時作為您的家人。感謝您的信任,也期待您下次再來,我們必然會帶着您的這份信任,繼續用情懷去服務選擇我們民宿的每一位客人~祝您生活愉快,平安喜樂~
Anonym användare
270° Panoramic River View Light Luxury Family Suite With Terrace
Svar från boendet: 感謝尊貴的您百忙之中給到我們的五星好評。能給您留下美好的回憶是我們的榮幸。【依山傍水,全屋智能,熱情好客,靜謐舒適】是我們民宿的特色,既然您選擇下榻我們家,必然會全身心為您服務,替你叫車,幫您拿行李,給您做早餐,請你喝咖啡,當然,如果是現在過來的話,我們還可以體驗圍爐煮茶~期待您下次再來。祝您生活愉快,平安喜樂!
Svar från boendet: 親愛的朋友,非常感謝您慧眼識珠最終選擇下榻我們民宿。看到您的文字,掌櫃我感覺到莫大的幸福。我精心裝修的房間,用心準備的早餐,還有特意為你們而學會的現磨咖啡技能,花了好長時間培育的花花草草都能得到您的喜愛,再辛苦也很值得。這無異於就是一場熱烈的雙向奔赴。您的滿意更加會激勵我們繼續努力。歡迎您下次再來,我們必將更用心的為您提供更為無與倫比的尊貴體驗。祝您生活愉快,平安喜樂!
Anonym användare
180° Panoramic River View Light Luxury Twin Room With Balcony
Bodde på okt. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 21 okt. 2024
위생적이고 사장님과 직원분들이 친절했습니다. 무엇보다 예쁜 환경에 무료로 제공해주는 커피도 맛있었습니다. 다음에 또 오게 된다면 다시 묵고싶은 곳입니다:)
Översätt
Svar från boendet: 귀한 당신께서 바쁜 와중에 우리에게 5성 호평을 주셔서 감사합니다.좋은 추억을 만들어 드리게 되어 영광입니다.[산과 물을 끼고 온 집이 지능적이며 열정적이고 손님을 좋아하며 조용하고 편안하다] 저희 민박집의 특색입니다. 저희 민박집을 좋아해 주셔서 감사합니다.다음에 다시 오신 것을 환영합니다. 우리는 반드시 더욱 열심히 당신을 위해 서비스할 것입니다.즐거운 생활 되세요.
Bamakelisi
Tub River-View Double Bed Room (with Internal Balcony)
Svar från boendet: 謝謝您的賞識與建議,我們用心的服務能被您細心的感知到,是我們的榮幸。不管是庭院的佈局,風景,花草,還是房間的床品,衞浴,亦或是我們額外為網絡客人贈送的咖啡及早餐,無一不代表我們的滿腔赤城。為的就是能讓您住的舒心,用的安心,玩的開心。馬克杯我們會聽取您的建議,給每個房間都準備上,歡迎您下次過來體驗~
Gästanvändare
180° Panoramic River View Light Luxury Twin Room With Balcony
Svar från boendet: 親愛的客人,很抱歉給到了您不好的體驗。接送服務的確是上半年所提供的一項服務內容。但是因為顧客反饋的種種問題,及市場環境的各種變化,不得已已經取消了,在您預訂的時候,已經沒有了這一項服務內容。如今,鳳凰市場已經開放了滴滴打車服務,用車也比之前要方便很多。但是如果下次您有需求,您提前告知我們,我們依舊可以幫您安排車輛。房間的空調聲音大這個問題其他客人反饋的不多,感謝您的提醒,我們後續會安排工作人員上門全面檢修。如果您當時第一時間反饋,我們或許可以幫您第一時間安排更換房間。夜景這一塊我們主打的是靜謐的庭院,及下游安靜的江景,更適合喜歡安靜的氛圍的朋友。但是好在咱們店距離中游也不遠,沿着江邊步行8分鐘即可到達熱鬧的核心地段。上中游酒吧較多,江邊住宿相對喧囂。像您對聲音如此敏感,也許更適合找個安靜的環境好好休息哦~最後祝您生活愉快,平安喜樂~
Svar från boendet: 親愛的客人,很抱歉給到了您不好的體驗。酒店房間衞生是阿姨精心打理的。蚊蟲蜘蛛之類的可能是因為房間跟陽台的推拉門沒有及時關好。導致庭院裏的生物不小心闖了進來。民宿一樓是個大大的庭院,花草樹木豐富,加上又是一線江景房,有一些自然的生物存在是在所難免的。但是我們有推拉門可以將陽台跟房間隔離為完全獨立的兩個空間。關於續住的問題,當時的確是給您免費升級了我們更好的親子套房。第二天也的確有問過您對升級後的房間的滿意程度。您在微信上回復我們是很滿意的。我們才沒有幫您安排換房間回去。洗衣房這一塊我們一直都有,就在我們樓頂,只是有跟您説清楚是需要您親自把衣服拿上去洗而已。您退房的時候,恰逢辦理入住的高峯期,我這邊正好在接待其他辦理入住的客人,管家小哥哥們恰巧在河對岸幫新到的客人拿行李,所以當時我的確分身乏術沒能親自送你出酒店幫你提行李到河對岸。但是預約的司機是跟您反覆核對過接站訊息的,您當時也確認沒有任何問題,完全不存在説約錯車的情況。我們這邊目前依舊有微信聊天記錄為證。不管怎樣,感謝您選擇下榻我們民宿。也很期待與您的再次相見。如果有任何需求,請提前告知,我們必然全力以赴滿足您的各種需求。最後祝您生活愉快,平安喜樂~