För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.7
Filtrera efter:
Sortera efter:
Alla recensioner(1619)
Positiva recensioner(1579)
Recensioner med foton/video(497)
Elegant miljö(209)
Utsökt frukost(181)
Fantastisk utsikt över floden(168)
Vänlig personal i receptionen(116)
Praktisk parkering(87)
Utmärkt pool(67)
Har en infinitypool(27)
Negativa recensioner(40)
Xtero
Superior-rum i queensize
Bodde på juli 2024
Ensamresenärer
141 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
I’ve been on the road for over 40 days and this was one of my best experiences at a hotel. The staff were very kind and welcoming and pretty too! They were all very professional and helped me carry my bags to my room. The hotel is very classy and modern. Nicely decorated. My room was very clean, and the bed and pillows were very comfortable. The shower was large and water pressure was amazing. The view from the terrace was incredible, very good for taking photos. The swimming pool is also very good, but there are a lot of children that use it, so it gets a bit noisy and crowded. The breakfast in the morning was also very delicious and generous. I loved fengjie and i loved this hotel. I’d definitely stay here again next time
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的非常的感動,我們會繼續努力,時刻準備這您隨時回來。
Gästanvändare
Deluxerum i queensize
Bodde på jan. 2025
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 3 mars 2025
It was a Nice Service and very comfortable! I did enjoy the time being and I will Comeback
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.
Patil
Superior-rum i queensize
Bodde på maj 2024
Res med vänner
49 recension
5.0/5
Enastående
Publicerades 14 juni 2024
The best location and view place the hotel is 👍
The hotel receptionist been so humble with me and been noticed the same with other guests too & will appreciate for her dedication towards her responsibilities with caring .🙏.
During my next visit too will prefer to stay over here
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.
Svar från boendet: 尊敬的賓客,來自柏美酒店的真誠問候。感謝您在百忙之中為我們留下寶貴的評論,您對本次入住體驗充分肯定,讓我們倍感榮幸!感謝您對我們服務的高度認可,您的認可對我們來説非常重要,這是我們不斷努力保持最佳表現的極大動力!我們已經分享給團隊並以此鼓勵酒店每一位員工,真摯期待與您再次相聚,讓我們繼續為您創造美好而難忘的體驗!誠摯的問候,祝您工作順利,生活愉快!
Svar från boendet: 尊敬的賓客,感謝酒店同行入住柏美酒店:關於價格:1、您第一天是在攜程預訂,沒有早餐。第二天在退房前給您打電話,問您續住還是退房,您説續住,但是遲遲不下訂單。當您朋友到前台來刷房卡,前台告知續住收費問題,您朋友自行付款,當天前台執行價格與攜程價格一樣,酒店是電子房價牌兒都可以看得到記錄的。第三天您門店續住價格,春節期間房間緊張,再則不管是續住還是新訂的客户,價格都是按當天門店價格執行。2、關於您説被套是壞的,是被套封口尾部洗壞了,不影響整體使用,同時酒店對於損壞並沒有向您提出需要索賠之類。3、關於您説的杯子,燒水壺,這一點酒店可以很明確的告知,我們所有的房間都是一客一換,杯具消毒,燒水壺消毒,我們自己都使用,我們承諾我們所有的對客提供使用的物品打掃乾淨檢查合格後進行售賣的,不會存在衞生問題。您圖上的杯子,和您洗手盆水龍頭的污跡,是你明顯使用過的痕跡;4、關於您説酒吧噪音,唱歌的聲音是隔壁的聲音,我們也反饋到行政管理部門,由奉節行政管理部門處理。早上10點餐廳拖椅子,10點是正常活動時間,餐廳客人用餐難免會有部分客人需要挪動椅子,很抱歉打擾您。如果您在入住期間有任何問題,可以聯繫24小時前台反饋進行處理。最後也感謝同行給出的意見和建議,也希望酒店同行您生意興隆。