Fenwick Shores, Tapestry Collection by Hilton

Better than the average beach place You really need to add more luggage carts or monitor them in some systematic way. The only other thing that was very disturbing was to come home at night and have a car blocking your way in and when I walked in to get help there was no one present at the desk.

We enjoyed our stay! Very close walk to the beach. Clean rooms, lobby, pool area and restaurant. Staff was friendly and accommodating. We would definitely stay again. Only thing we were not aware - we only had access to one parking spot on the property. Our second vehicle had to be parked at an overflow lot about a block to 2 blocks away.

Unfortunately, my stay at this hotel was very disappointing. 1) The staff was almost nonexistent, and when I did find someone, they were unresponsive. 2) My room wasn’t cleaned at all on the first day (“missed,” in their words). 3) As for the “sunset view” promised in the booking description, it turned out to be a view of the Sherwin-Williams Paints store—which the staff seemed to know about, but they still advertise it as a sunset view. This was definitely not your typical Hilton experience - it honestly felt like a bad joke. I ended up staying for three nights only because I was visiting a family member nearby; otherwise, I would have left. Overall: The staff’s lack of presence and professionalism was clear from the start. They were rarely at the front desk, didn’t answer phone calls, and when I was finally able to speak with someone, my concerns were dismissed with no effort to help or even acknowledge that the guest matters. On top of that, my room was not clean, there was dust and mold in it, both surprising and unacceptable at any hotel-let alone one that claims to be a Hilton. What frustrated me most was just how misleading the booking description was. So many details simply didn’t match reality. This is not a Hilton in the way anyone would expect based on their standards. I cannot recommend this hotel, and I really hope management takes these issues seriously for future guests. If you have other options, I strongly suggest staying elsewhere.

Love it however not happy that they charge a daily fee for parking property would go back 😔 sorry

We will be back. Everything about this hotel was awesome from the customer service to the actual hotel itself. A 2 min walk from the beach and free bike rentals. I highly recommend.

We did not like that the fire alarm went off a couple of times. They said it was related to a system problem