Best Western Plus Fergus Hotel

The room was excellent and clean. Beds and pillows were comfortable. Location was great for our purpose but also close to gas stations and restaurants. The staff were excellent, very friendly and very accommodating in allowing us use of the breakfast corner to socialize with our group in the evening. Complimentary breakfast was also fresh and tasty. Would recommend booking.

It doesn't look anything special on the outside, but inside, the hotel and rooms were excellent. The free breakfast was surprisingly good.

I had a pleasant stay at the Best western Fergus hotel . The overall experience was positive — the room was comfortable and well-maintained. I was especially impressed by the continental breakfast ; it was fresh.

We had a booking issue and the staff were unwilling to assist us in fixing it. We ended up being charged for 2 rooms when we had only booked one.

Check in was very easy and prompt. My girls and I have a nice clean room ... the beds are super comfy.

Stayed one night for business it's a basic Hotel nothing special but clean and bed was comfortable. However I worked overnight and checked into the hotel at 7:30 a.m. I just wanted to sleep for a few hours before I had to check out at 11:00 a.m. the two ladies at the front desk clearly didn't know what they were doing. they had me waiting there for almost 8 minutes trying to check me in something that should have been 2 minutes. They scanned my driver's license and kept telling me to put in my account number for my credit card for the incidenta. I said no you mean my PIN number she says no your account number it almost felt like a scam. I would stay there again but Best Western needs to train their staff and not have someone not capable of operating the front desk.