The reception staff were some of the best I met on my travels around the world. They are at another level of helpfulness, professionalism, lindo, organisation, and are funny and delightful to know. Then there is Laurina, who is a bit crazy, definitely has a screw loose but is hilarious, kind and mischievous. All the staff made me feel welcome, looked after and comfortable. This hotel has customer service down to perfection, from collecting me from the airport, organising trips and excursions, fixing issues I had and finding my lost property. The accommodation is top-notch, with brilliant air conditioning, TV, a huge bed, modern fixtures and furnishings. My only suggestion would be to add mosquito net but they did supply one of those plug-in devices that kept them at bay while I slept. Unfortunately the mosquitoes are as bad as in Ilha Bela, they are absolutely savage. The accommodation is set in a delightful valley with a lovely garden featuring signs detailing plant names. They even have their own vegetable patch, which provides fresh produce to the restaurant, which serves a decent breakfast, delicious lunches and dinners. Then there are the tea-time cakes, which were scrumptious. I thoroughly recommend visiting this island and staying at this venue. The wildlife, attractions, and people are amazing. And dangerous – well, the sharks are – and those pesky frogs that sneak up on you when walking to the restaurant. I had a great time, with memories I hope I never forget. If you want to create your own memories, definitely visit this island.
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