Zalagh Parc Palace

This is supposedly rated as a 4 star hotel not sure where this rating came from The entrance is grand and offers much, that is where it ends The room I stayed in was less than satisfactory, the aircon blows hot air despite set on 10 degrees, needed to open the window to cool the room down, the shower curtain rail fell down on having a shower and the bath is slippery -beware The restuarent has great salads and that’s it, breakfast again great salads and that’s it I tried to have a cup of hot tea with milk and got hot milk no water with tea and got charged 60 dirams The one saving grace of the hotel is the massage By the way forget the internet, tethered it to your phone it will only work that way Value avoid at all costs

We were booked into the Zalagh Parc Palace Hotel, as part of the Europamundo package for Morocco, and it was a stark contrast to the other hotels we stayed at, which ranged from 3 to 5 stars and met their advertised standards. While the decor at Zalagh Parc Palace is good, the attitude of the staff is utterly unacceptable. They were rude and unwelcoming, creating a negative atmosphere. The food was disappointing and sub standard for a 5 star. While every other hotel in Morocco provided at least one complimentary bottle of water in the room, this hotel refused to provide even a small bottle of water in the room, insisting that they do not provide water to the Europamundo group, but some other groups were provided water, and thus directed us to buy it from the Bar or elsewhere. I strongly advise avoiding this hotel if you want your stay in Morocco to be enjoyable and welcoming.

WARNING ALL TRAVELLERS *********************** I would like to seriously warn all travellers to Fes before booking this hotel. We have just returned from a trip staying in this hotel and me and my wife, who have visited Morocco many times, and infact are very frequent travellers, are deeply shocked at our experience at this hotel. The staff is unbelievably agressive, my wife was physically attacked by one staff, the next day the so called 'manager' was shouting at her for apparantly not having paid for something, which she had of course and all was clarified. but no apology, nothing. next day we caught one member of staff stealing something that belonged to us, first he pretended he didnt and only after pursuing very strongly, he handed it back. things like this kept happening and we were very close to involving the police by the end, which however we also know in morocco would have been no help. But yes - women especially BE AWARE of staying in this hotel - the male staff here have a very serious problem with treating women respectful. Out ot travelling in over 150 countries this is easily the worst hotel we have ever stayed in.

Pretty good hotel. The hotel is very luxurious at entry. There are pretty chandeliers and nice Moroccan rugs. The hotel is nice. It was the food that made me drop a star. The food was terrible. Cats were roaming the bottom floor which was very interesting. The pool area was nice and during the night, there was a dj. My room was very nice and other than the food, I have no complaints. I recommend!

We sat around and relaxed in the gardens near the pool. Big, comfy chairs in the lounges. Plenty of space. Rooms not fancy, but we had a good experience there. No safe in room for valuables. Location was further out of town than we expected. Tip – walk the Medina

Avoid at all costs. Shower and toilets doesn’t work. Staff are trying to be helpful but can’t do anything because no maintenance has been done. Hotel reception and Gardens look magnificent. But the rooms are terrible