Zahrat Al Jabal

Мне понравился этот отель и я продлил в нем проживание ещё на одну неделю. В номере чисто и тихо, работает кондиционер, хорошая сантехника, есть стол для ноутбука. Завтрак сытный: овсяная каша, оладьи с клубничным джемом, бутерброд с колбасой и плавленным сыром, помидоры и огурцы, выпечка, марокканский час, свежий апельсиновый сок. Такое меню мне не надоело за все дни. До медины Феса можно доехать на такси за 10 минут, до железнодорожного вокзала 15 минут пешком.

Personnel agréable et serviable le restaurant est très bien donc je recommande

I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.