Across Hotels & Spa

Rooftop pool and view are very nice, albeit often crowded. This hotel really is heavily used by tourist buses, and the service and quality of the rooms have been underwhelming . The mattress is not comfortable and the bathroom needs refreshing. All in all, still had a decent stay, and is a good place to crash at night if you spend your days in the souks. Would recommend for : tour groups, big families NOT recommend for : single travellers, couples, small groups (4-6)

Hotel ok for a night but wouldn’t want to stay longer. Staff friendly though many couldn’t speak English. Food wasn’t good shame they don’t cook local dishes. Swimming pool was out of action on the top floor. Bar had a Moroccan singer and band, bit seedy full of local men so felt like a pick up joint.

This was another good hotel during our adventure trip in Morocco. Very good location, across from bank with ATM and money exchange. Close to small shops, cafes and pharmacies. Within walking distance of a big shopping centre with a Carrefour where you can find almost everything you need. Part of this store (but outside) was a small outlet where you can buy beer and wine. Rooms were very good, spacious and very clean. Big bathroom with shower or bathtub, and of course a bidet. Warm (not hot) water with medium water pressure. Bathroom fan seemed on its last legs, sending out cries for help with a grinding, metallic sound. Very friendly and helpful staff, both at reception and in the breakfast room. Good breakfast, even if on the second day croissants and chocolate buns were not as fresh. You can have eggs made to order. No problem with street noise. Rooms have fridges, but no safe. We had two adjoining rooms, one of which had a big balcony. Very good housekeeping. Disappointed that the pool was closed due to construction, but this has to be done at some point in time. We had laundry done and got everything back within three hours. Recommended.

I spent 6 nights at this hotel last December-2022.The hotel is conveniently located in the Ville Nouvelle and close to a large shopping mall.The room was large,clean and serviced daily.The hotel however was disappointing in a number of ways.When I arrived maintenance work was being carried out in the reception area and this created a poor first impression.The roof top swimming pool was " closed for maintenance "and this was a big disappointment as it was one of the reasons for choosing this hotel.Some staff members were friendly-I want to mention in particular Mohammed at reception who handled check-in very efficiently and was very helpful throughout my stay.That was not the case however with all staff members,one of whom had the audacity to tell me that I was saying " Thank you "too frequently....!!!!Service at breakfast was,at times,somewhat casual and this resulted in my decision to have breakfast instead at another hotel nearby....I cannot recommend this place.... There must be better options elsewhere.

Le confort est simple mais c'est très propre, la clim fonctionne, l'accueil est sympathique, et l'hôtel est bien situé pour découvrir les multiples richesses de la ville. En plus l'autocar peut arriver jusqu'à l'hôtel. La restauration est simple mais convenable. Satisfaisant pour une étape lors d'un voyage en groupes en janvier 2024

Personnel très sympathique et hôtel propre mais c'est tout ! Hôtel pas trop mal situé mais apparemment la piscine est en travaux depuis 1 an . Stipulé nul par lors de la réservation en plein mois de juillet a 45 degrés c'est une drôle de suprise . Le personnel gené ! On peut avoir beaucoup moins cher et mieux placé a Fez. Restaurant vide matin midi et soir Absence de piscine ,il y a une terrasse mais vous pouvez pas y rester 5 min car au un parasol sous 45 degré. Hôtel très froid! Mon père a séjourné hôtel de la paix sur un boulevard beaucoup plus animé,moins cher et chambre avec clim très récente,propre, contrairement à cet hôtel très propre tout récent... Bref la prochaine fois c'est la bas que j'irai !! De + je vous réserve 1 taxi a 200 dhrs juste pour aller a l'aéroport,mon père souhaitait m'accompagner mais pour le retour ils exigent encore 150 dhrs c'est fou ça !! A fuir dommage pour le personnel qui fait de son mieux !!!