Riad Zamane Fès - Boutique & Spa

Tres bel hôtel situé aux portes de la médina donc facile d’accès

I recommend this Riad for beauty, cleanliness, delicious breakfast and above all professional and empathic staff. In particular, thanks to Fatima, who managed to coordinate the shipment to Milan with my courier of a ring with affective value invaluable, that I forgot in the Riad. So the Riad is run by people with gracious and honest.

The hotel is OK - located centrally, not too far from the bazaar. The hotel folks are nice and help you with everything - breakfast is good and they will accommodate your needs. Rooms are OK. The price seems a bit high for the quality of the place. The only two issues we had (a) they clean the room before you arrive, but do not check the AC, so it was an elaborate process to fix it. But they did fix it eventually - note to hotel staff, please check AC before arrival, as Morocco can be hot. (b) We had to pay by cash even though we were told earlier CC is an option (their CC machine was not working). Again, a heads up would have been good, so I could have drawn money earlier. But other than these two hiccups, which did come with a lot of sincere apologies from the hotel staff, the stay was pleasant. Staff were very courteous in general.