Gästanvändare
11 juni 2025
The overall service and hospitality was great! The breakfast was excellent and the Riad itself is beautiful. I want to know note though, that we were scammed by the hotel receptionist who personally came to our room at night and asked us to pre-pay for a taxi and dinner. She did not use the hotel cash register and handed us crumpled change from her personal wallet and did not provide a receipt. We know it was a scam because we complained to the hotel manager who confirmed our suspicions. The manager had the receptionist apologize to us. I am rating the hotel 5/5 because once I shared the issues we had, the hotel staff immediately took action. I want to praise specifically Ahmed, Khadija, and Ayoub, who are all fantastic. At the end of our stay, the hotel staff even left flowers in our hotel room.
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