Hyatt House Fishkill

Location is close to shopping, breakfast has a delicious selection, rooms are clean, staff is courteous.

Unsatisfied I reserved a room weeks before hand and asked for early check in the day of. I ended up not checking in till almost 2 hours later because they told me I them room wasn't ready. Then when I checked in I was told they didn't have the room I purchased which was a suite and said there was a high possibility I can't get my money back so unfortunately I was left with a room with 2 queen beds.

Love this place! Hyatt House is my go to when I go to hotel. The staff is always friendly, rooms are always clean, and the breakfast is the best hotel breakfast I’ve had.

Always love staying at Hyatt! Rooms are always very clean great shower, love the kitchenette, their breakfast buffet is delicious. Also the close dining options is great. Staff is always prompt to accommodate any needs. I stay here frequently and love it! Staff is always friendly and always asks how I enjoyed my stay!

The property is very old which is fine, especially for what you get. But the hotel seemed horribly understaffed. The decor is horrible. The bartender Noah was great. Its located conveniently to what we needed it to be close to. However, my mom slipped on the extremely slippery wet tile around the hot tub and hurt herself badly. There were no signs indicating tbat the are was very slippery, and I had to take it upon myself to put towels down so that others didnt do the same. Additinally, once staff was informed of the situation, they didnt give off the impression of being terribly concerned about it. And no one from managament reached out. We were not offered any sort of assurance that the issue would be fixed in the future, neither were we offered any sort of compensation or any offers to offset any inconvenience or pain suffered. There was no offer of atonement or attempt to rectify anything. My mother is 71 years old and could have and may still be seriously injured. I wasnt impressed.

I wasn’t given the room I booked online and the hot tub was out of service. The bathroom didn’t even have a bathtub to save my life with my body aches. The breakfast bar was taken down an hour early so we missed it a couple of times. Other than these things, staff was very accommodating and pleasant. I’m very grateful for the necessities none the less…