Renita Paula
17 april 2025
This resort is NOT like in the photos at all.
It's really rundown and ALL the staff are so unhappy - not their fault, I think it is management. But it is so sad to be around.
All the guests would gather to chat about how awful the place is. It wasn't just us. We didn't meet anyone who was happy with the price they paid.
It's probably equivalent to a three star all-inclusive. Maybe worth £700 for the week, not thousands!
Even the beach was sort of pretty - but not like the photos they show. We left the resort and the beaches are stunning everywhere else.
They were always running out of food/drink/kids clubs supplies
The food at the buffet was ok but on two occasions I queued 40 mins and the family were never able to eat together
The bedroom floor was sticky - mopping with a dirty mop
Check in took an hour, and another hour and a half to get my bag to my room.
Elevator doesn't often work - we were on the 6th floor out of 9
But the unhappiness of the staff is what will really bring you down. That was just sad.
Also, don't book VIP - those private pool areas don't get sun! People were unhappy with it. The cabana pools were dirty too.
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