Brekke Apartments

酒店離火車站有些遠，打開房門就可以看見美麗的草坪和山景，可以感受野趣的體驗。

很簡陋的小房子，自助入住，鑰匙就放在房間的桌上。

We booked because it was described as quiet overlooking beautiful scenery. The scenery was correct but when we arrived someone was setting up a marquee in the field. When we asked the receptionist Alexia what it was she said it was some corporate thing. When we got back at 6pm there was a 30th birthday party in full swing with very loud thud thud music. Alexia had clearly misled us. The music went on until midnight but the noise didn’t stop until 2am. The proprietors had also allowed the party goers to use our shared bathroom! So all night I could just hear people peeing and talking loudly in the toilet as well as the loud music. We complained to Alexia the next day. She couldn’t see anything wrong with it and called my wife annoying for complaining. She was very rude and wouldn’t tell us the name of her boss. AVOID THIS PLACE!!!!

Made a reservation at Brekke apartments with *********** in February 2023. The payment was charged to our credit card ahead of time- booking reference number- The payment was made for NOK- on the date On the day of arrival, we informed the automated messaging system that we would be arriving around 9-10 pm based on our travel time. Terrible and unprofessional experience at check-in We received the following instructions from the Brekke apartment reception. When we arrived at 10.05 pm at Brekke apartment, there was a guest list with our name written on it. The apartment allotted to us was a “hillside house-basement apartment” with no house number, no directions and no contact number to get there. There were approximately 8-10 houses around the reception area. We looked at each of those to determine which one was allotted to us. We called the receptionist number as in the above picture; but it kept going to voicemail. Finally, at 10.40 pm, we approached the residents in the hostel who provided us with the handphone number to call. When we called, two ladies came out to help us from another house. They drove the van and asked us to follow them. We travelled on the road quite some distance from the reception to our allotted apartment. Once there, we thanked them for helping us. We also were confused as to how we were to find our apartment. Hence, we asked those two ladies if the norm here was for the guests to figure out a way by themselves. The lady told us the receptionist should have given us detailed instructions with pictures. We told her we did not receive any pictures. The actual accommodation was at a distance from the property address given on ***********. We reached the exact address as per on *********** as attached here from the website of ***********. Brekke Apartments, Flåm – Updated 2023 Prices (***********) However, we were given the accommodation as below. Up to 25% off - Flåm holiday home - mountain view - 1 km from Flåm, Aurland (lodging-world.com) Despite showing proof of our booking at Brekke apartments, this lady boss kept claiming that the address at 50, Fretheimshaugane was indeed Brekke apartments. After this, we entered the apartment; since we had paid for three guests, we expected to see 3 beds available to us. Instead, there were 2 beds and a sofa bed (which was not prepared to sleep on against the information mentioned in the message above) For two beds, the bedsheets and linen were just laid out on the bed as if in a hostel. We had to request linen and a towel for the third guest. Isn’t it normal for hotels to arrange based on the number of people since they charge accordingly? In the end we made up our own beds. We were clearly unhappy & disappointed with the reception and check-in process, and rightfully so. At this point, we expressed our disappointment and wish to escalate this matter to authorities. Here one of the ladies claimed that she was the owner and she was upset with her receptionist. The Lady boss

This was a one night stay for 5 of us. We had everything we needed, it was very clean and comfortable, and the staff was very helpful and accommodating. The views are amazing, its a wonderful way to start the day! I'd stay here again!

Wonderful, cozy apartment in a beautiful , scenic location. The apartment is located just a short walk from the center of Flåm, so you have easy access to all the shops, restaurants, and attractions that the town has to offer.