Hotel Adula

Perfect hotel to relax after a ski day, with good food and spa ! Very convenient shuttle service to the gondolas.

Hotel premises were classy and tidy. When arriving with 2 families we encountered a problem with the reservation. I had reserved a room and confirmed earlier facing the courtyard, not the street. This was confirmed by e-mail also. When arriving, they said my room is not ready, but confirmed again at the reception that it is facing the inside. When it was ready I got the room key. It was facing the street. I went back and complained that even after 2 confirmations by the Hotel, I got something else. We started rounds around the Hotel looking at available rooms in different buildings, but in the end got a smaller room than my travel buddies, with the same price, but facing the inside as requested. On Friday, when ordering drinks at the bar, the bartender probably thought I was Russian and replied to me by "Da". I got offended by this. On Saturday the Restaurant Manager overbilled us and started to complain that our dinner arrangements of 6 persons were too complicated for him to calculate correctly. We requested a recalculation and a new bill, which he in the end did but still complained that he was correct. It left a bad taste of the service. We have done more than 20 years of these trips to Hotels of 4-5 stars in the Alps, and the service experience here was probably the worst. But - the hotel was nice. Food in the Hotel Restaurant was OK and Breakfast was good.

I booked this hotel for a ski trip with my teenage daughter. The place is clean and nicely decorated. Staff is overall friendly. However, we had a few VERY unpleasant experiences. I think basically this place has not decided who they want to cater for. I am writing this review after being woken up at night by the extremely loud music being played by the DJ in the hotel lobby. And this is the same hotel where toddlers and kids are left playing in the jacuzzi even when it should be reserved for adults. I had half-board included. The first evening, we had to wait one hour (!!) for being served the first course - a salad. For three nights in a row, we were served broccoli as a side dish. A waiter kept complaining to us that he was overworked. My daughter must follow a strict gluten free diet, and one evening they came rushing in to take away her dish - that she was already eating - saying they were not sure they had served her the glutenfree version. In general, service was a mess. And the place obviously lack the attention to detail you would expect from a 4+ hotel. For example, they had no red fruit preserve for breakfast - a minor thing, but it shows what I mean. But honestly the techno music that woke us up unannounced was the cherry on the cake. A real pity because the place has potential.

Hotel Adula is a wonderful hotel with an abundance of nice surprises. Located only minutes from the lifts through a regular shuttle service, this hotel offers delicious food and excellent drinks at the restaurants as well as fantastic relaxation at the spa with a variety of treatments. The service is very friendly and efficient and we would highly recommend Hotel Adula.

We stayed at this hotel for the weekend and had a fantastic time. The rooms were cozy and clean and the hotel has a great shuttle service to the cable car station. We also had dinner in both restaurants, which were very nice. Unfortunately we didn‘t have enough time at this place to try out their fondue gondolas in the garden. The Spa area is also very nice. We really enjoyed the outdoor pool. The staff was very attentive and friendly.

I stayed at this hotel in December 2024 and I am happy with my stay. The hotel has a nice location and is close to the skiing area. The SPA area is amazing - a perfect place to relax after ski sessions, especially the hot outdoor pool. The massage therapist delivers outstanding service. Among restaurants La Muña was my favorite - great food and nice atmosphere! I want to mark Maria Pino as an exceptionally brilliant hostess: she was so nice wishing us good morning/fun on the slopes/nice evening and it was a real pleasure to see her in the lobby each time! :) I also want to give special thanks to the wonderful ladies who work in La Muña: they were all very professional! One of them (my bad, I forgot to ask her name!) helped us a lot with our special request: we were totally in love with the sweets that La Muña makes on their own and we were happy to take a bunch of them upon our check-out the next day. I recommend this place and will come back.