Holiday Inn Express Flint-Campus Area

Our air conditioner didn’t work. The staff did try to fix it, however it never started working and it was 80 degrees in the room.

Staff was not very organized, they were training staff when they had a long line, waited over 30 minutes to check in. I was not happy

Never stay in this hotel. I was surprised to see the reception gave me a room given to someone else. When the key didn't work, they remade the key for the same room. Until I opened and went into the room to find someone is in the room. Things to get worse, I was told that the receptionist is doing a long shift, and it was the reason for the confusion. Not even a proper apology for me. I am assuming there is no apology to the person in the room I opened. Never had this experience in my 40 years of traveling. Very disappointed.

Eh. My car was broken into during my stay.. paired with a poorly placed security camera, was a great stay up until i walked outside to that..

I liked how Breakfast was provided everyday to all guest. I appreciated the efficient room service (changing out my towels). I also loved the KING size bed and flat screen cable tv. I will definitely be visiting again in the near future.

I didn’t like the $100 deposit requirement nor the pet fee of $55 per day!