Super 8 by Wyndham Florence

Refused to check in. They demanded a $100 cash deposit on top of the pre-paid amount. No legitimate company works in cash only. Facility was in horrible shape, an embarrassment to the Wyndham chain of hotels. I wouldn't have checked in even if they requested a debit card instead of cash. I would be afraid to leave my car in their parking lot. I requested a refund, but was denied by the hotel and your company. Excellent highway robbery scheme you have set up. Congratulations on your planning. Lucky for me, I was able to drive home after being awake for 24 hours. I managed not to kill anyone, just in case you actually care. Hope you can find a way to sleep at night after defrauding honest people.

When upon arrival.. multiple unsavory people yelling and screaming at each other area hotel is located surrounded by other properties that are not well maintained. Didn't even stay or talk to staff . Never would have booked it was able to see condition and type of folk staying at this location

Smelled like an ashtray The room was hard to breathe in because the hotel let too many cigarettes smokers turn it into an ashtray.

Great Bargain Just an overnight stay,cleaner and nicer than i thought. Staff was friendly and helpful

Funeral trip Stay was good. Bathroom and Walls need updating. Walls are very thin.. overall good

The area did not feel safe. There was loud music coming from a car in the parking area even though there was a security car parked nearby. The room was fairly clean but could use an update, especially the carpet and bathroom. The bed was comfortable. The toilet was uncomfortable to use and should be replaced with a comfort height toilet. No coffee or food was available at 8:15am and the front desk clerk had no intention of addressing it. We will look for other hotel options in the future.