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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.5
Renlighet4.5
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Alla recensioner(83)
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Utmärkta bekvämligheter(5)
Negativa recensioner(3)
Jasmine
Familjerum
Bodde på nov. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 15 dec. 2024
The location of the hotel is superb as it is near to all major attractions and Firenze S.M.N train station. The hotel itself is unique in every way, with a rich history in its architecture and the past occupants. Additionally, the breakfast at the rooftop restaurant is another experience you don’t want to miss. With the breathtaking view of the entire town, it just made the entire stay extra magical and this will definitely be our choice hotel if we ever visit Florence again.
Översätt
Gästanvändare
Familjerum
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 10 dec. 2024
Fantastic location and very charming hotel. Would highly recommend it to any traveller staying in Florence. Breakfast lounge is beautiful and just perfect
Översätt
Svar från boendet: Dear valued Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our fantastic location and found our hotel to be charming. Your kind words about the breakfast lounge truly warm our hearts, as we strive to create a beautiful atmosphere for our guests to start their day.We appreciate your recommendation and hope to welcome you back soon for another delightful stay in Florence. Grand Hotel Baglioni
Gästanvändare
Klassiskt rum
Bodde på maj 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 11 juni 2024
The location is superb. Breakfast is great with a number of varieties like pastry, cold cut, fresh fruits, dairy milk and yoghurt, etc and a magnificent view. Responsive service from front desk during check in/out and restaurant.
Mattress is so hard compared to other 4/5 stars hotels in Italy. I have booked double room which comes with 2 single mattresses aligned to each other. We also smell some old furniture smell in room.
Översätt
6/10
Svar från boendet: Dear Guest, First of all we would like to thank you for choosing our property for your stay in Florence. We really appreciate your feedback and your suggestion. At Grand Hotel Baglioni, our guests' experiences are important, and when a guest tells us about disservice or suggestions, we are deeply grateful. Without your support we would not be able to increase and continuously improve our services to our beloved guests. In reference to the beds, we regret to hear about that at the end of your stay: we would have been happy to assist you during your stay by offering you a topper for extra softness of the bed in order to find one that would facilitate and make more comfortable your rest. Hoping to welcome you again in the future, we extend our warmest regards. Grand Hotel Baglioni
Jane Wyllie
Klassiskt rum
Bodde på aug. 2024
Par
11 recension
5.0/5
Enastående
Publicerades 5 sep. 2024
Beautiful hotel with gorgeous rooms - especially the bathrooms. Wonderful staff who helped with a special request very quickly
Översätt
Svar från boendet: Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our rooms, and that our staff could assist you promptly with your special request. Providing exceptional service and a memorable stay is what we strive for, so it’s wonderful to know we met your expectations. We look forward to welcoming you back soon at Grand Hotel Baglioni
Lisa fatin
Rum Smart
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
Very nice hotel nd location
Översätt
Svar från boendet: Dear valued Guest, We would like to thank you for your preference.We are delighted to know you enjoyed your stay and we look forward to welcoming you soon again!Kind Regards, Grand Hotel Baglioni
Gästanvändare
Klassiskt rum
Bodde på jan. 2023
Par
2 recension
5.0/5
Enastående
Publicerades 6 mars 2023
Nice view with kind personal
View on the rooftop restaurant is the best
Översätt
Svar från boendet: Thank you for your kind words! We're glad you enjoyed the view and had a great experience with our team. We agree—the rooftop view is something special! We hope we will have the chance to welcome you again at Grand Hotel Baglioni
Gästanvändare
Klassiskt rum
Bodde på feb. 2023
Par
12 recension
5.0/5
Enastående
Publicerades 9 mars 2023
Great location to the train station! Nice aesthetics, clean
Översätt
Svar från boendet: Dear Guest, thank you for your review and kind words. We hope to welcome you again for another memorable stay at Grand Hotel Baglioni!
Tommaso 李先生
Rum Smart
Bodde på jan. 2022
Familj
48 recension
4.2/5
Mycket bra
Publicerades 13 feb. 2022
Spectacular location in Florence with a superb view on the city, highly recommended to impressed friends or a loved one!
Översätt
Svar från boendet: Dear Tommaso,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the spectacular views and had a memorable experience in Florence. It's always a pleasure to know that our location added something special to your visit. We hope to welcome you back soon for more unforgettable experiences!Grand Hotel Baglioni
Svar från boendet: Dear Elvin Wong, thank you for your thoughtful review! We're delighted to hear you enjoyed our convenient location and the unique charm of our historic hotel. It's wonderful that you appreciated the elegance of our staff and the complimentary amenities in your room. We apologize for any inconvenience caused by the ongoing renovations and are glad it didn't affect your stay. We look forward to welcoming you back on your next visit to Florence! Grand Hotel Baglioni
Svar från boendet: Dear valued Guest, thank you so much for your wonderful review! We're thrilled that you enjoyed your stay with us, appreciating the location, classic decor, cleanliness, and friendly staff. We're glad you liked the complimentary amenities and the stunning views from the 5th floor. We look forward to welcoming you back soon!Best regards, Grand Hotel Baglioni
Svar från boendet: Dear Fensehema, thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, just a short walk from the train station and various attractions. It's fantastic that our front desk staff could assist you with recommendations and that you appreciated the historical charm of the hotel and the quality of our breakfast. Your kind words motivate us to continue providing excellent service. We hope to welcome you back on your next visit to Florence!Kind Regards, Grand Hotel Baglioni
Svar från boendet: Dear Handanlubaoandaduichang, thank you for your thoughtful review and for choosing Grand Hotel Baglioni for your stay in the beautiful city of Florence! We're delighted you appreciated the unique charm and understated luxury of our lobby, as well as the comprehensive amenities in your room. The rooftop views of the Cathedral of Santa Maria del Fiore are indeed breathtaking, and we're glad you enjoyed them. We apologize for the slow Wi-Fi and are working to improve our internet services. We hope to welcome you back soon. Warm regards, Grand Hotel BaglioniBest regards,
Svar från boendet: Dear valued Guest, we would like to thank you for choosing our property for your stay in Florence. We are glad to know you enjoyed the stay and our position. See you soon! Kind regards, Grand Hotel Baglioni
Fangxinyouwan lvchengwuyou
Deluxerum
Bodde på sep. 2024
Affärsresenärer
39 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
Grand Hotel Baglioni酒店曾是Carrega Bertolini Princes王子的故居,距離Santa Maria Novella Train Station火車站僅300米。
Baglioni Grand Hotel酒店的客房均以典雅的佛羅倫薩風格裝飾,配有典型的窗户、鑲木地板和帶木質橫樑的高天花板。
B-Roof Restaurant餐廳於午餐和晚餐時段供應早餐和典型的託斯卡納美食。用餐區和露台可欣賞到聖母百花聖殿(Santa Maria del Fiore)和喬託鐘樓(Giotto's Bell Tower)的風景。
Översätt
Svar från boendet: Dear valued Guest, thank you for taking the time to share your experience at Grand Hotel Baglioni. We are delighted to hear that you appreciated our historic and elegant florentine property. Your feedback is invaluable to us as we continuously strive to provide a memorable experience for all our guests. We hope to welcome you back soon for another stay filled with comfort and elegance.Warm regards, Grand Hotel Baglioni