Hotel Torre Guelfa Palazzo Acciaiuoli

Gorgeous hotel. Service was excellent at the front desk and at the breakfast hall. Very friendly staff throughout our stay. Rooftop terrace breathtaking with a panoramic view of Florence’s architecture. Would definitely stay at the hotel again.

A characterful hotel with plenty of charm. It’s rustic interior could do with some TLC, but otherwise a great location in Florence.

Mixed feelings To start , excellent position of hotel. Family run , good communication. I was recommended by a friend. I think they must have had a lovely room. We were in 102. On arrival the heater was on, it had been a hot day and I couldn’t breathe. Tried to open a window but they were sealed shut, you couldn’t see through them due to shutters which were also screwed down. At 11pm we had the bedroom door open for an hour to try to get some air through. Had good nights sleep. The hotel looks nothing like the photos. It’s tired. Breakfast was fine, be careful of the passive aggressive waitress. If she doesn’t think you need something, everyone knows about it. The hotel isn’t 4 star. 3 star at best. I wouldn’t stay again in case I was put into room 102! I would have loved one of the rooms advertised. I could have asked for a swap but my husband is very passive and hates any sort of complaint. Read the trip advisor reviews. Dig deep. If you don’t care about where you lay your head , this is a fantastic hotel for position.