Hotel Cerretani Firenze - MGallery Collection recensioner

Svar från boendet: Dear GuestThank you very much for sharing your feedback with us! We're delighted to hear that you found our staff friendly and professional, and that you enjoyed our breakfast offerings. Your comments about the room size are duly noted, and we appreciate your understanding. We look forward to welcoming you back on your next visit to [Hotel Name]!Warm regards,Veronica Broccardi SchelmiGeneral Manager

Svar från boendet: Dear Haruki Feng,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's location ideal for exploring Florence, and that your room met your expectations in terms of cleanliness and space.Please accept our sincerest apologies for the inconvenience you experienced during check-in. It is regrettable that there was a delay in locating your reservation initially. Rest assured, we have taken your comments seriously and will address this with our team to ensure such incidents are avoided in the future.We greatly appreciate your understanding and patience, and we are pleased that our colleague was able to swiftly resolve the situation and ensure you had a comfortable stay. Your kind words regarding our staff's assistance are truly appreciated.We look forward to welcoming you back on your next visit to Florence. Should you require any assistance with future reservations, please do not hesitate to contact us directly.Warm regards,Veronica Broccardi SchelmiGeneral Manager

Svar från boendet: Dear Wing Yee,Thank you ever so much for your kind words. We are truly delighted to know that you enjoyed our central location and that your room preferences were met to your satisfaction. It is always our aim to provide a seamless and tranquil experience for our guests, and your recommendation means a great deal to us.We hope to have the pleasure of welcoming you back to Hotel Cerretani Firenze on your next visit to Florence.Warmest regards,Veronica Broccardi Schelmi

Svar från boendet: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our central location, the comfort of your room, and the helpfulness of our front desk team. We appreciate your kind words and are glad that we contributed to making your visit to Florence more enjoyable.We hope to welcome you back soon!Best regards,Veronica Broccardi SchelmiGeneral ManagerHotel Cerretani Firenze

Svar från boendet: Dear Guest,Thank you for sharing your feedback! We are pleased to hear that you enjoyed our convenient location and thoughtful service. We're also happy that you appreciated the afternoon chocolate snacks. Your comments regarding the breakfast are noted, and we will certainly take them into consideration for future improvements.We look forward to welcoming you back soon!Best regards,Veronica Broccardi SchelmiGeneral ManagerHotel Cerretani Firenze

Svar från boendet: Dear Thomas,Thank you for your kind words! We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of our rooms, and found our location convenient. We look forward to welcoming you back on your next visit to Florence!Best regards,Veronica Broccardi SchelmiGeneral ManagerHotel Cerretani Firenze

Svar från boendet: Dear Xiaowei,Thank you for your kind words! We are delighted that you enjoyed our central location, clean rooms, and the hospitality of our team. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit to Florence!Best regards,Veronica Broccardi SchelmiGeneral ManagerHotel Cerretani Firenze

Svar från boendet: Dear Wilson,Thank you for your feedback. We truly value your comments and are always looking for ways to improve. If you have any specific concerns or suggestions, please do not hesitate to share them with us. We hope to have the opportunity to provide you with a better experience on your next visit.Best regards,Veronica Broccardi SchelmiGeneral ManagerHotel Cerretani Firenze

Svar från boendet: Thank you for your feedback! We’re glad to hear that you were satisfied with the hotel’s central location, making it convenient to walk to the train station and the cathedral. We appreciate your comments about the amenities being average, and we will work on improvements. We look forward to welcoming you back next time!Veronica Broccardi Schelmi, General Manager

Svar från boendet: 尊敬的賓客，感謝您花時間分享您的寶貴意見。我們很高興得知您對酒店的各項設施和服務感到滿意。您的讚揚是對我們團隊最大的鼓勵，我們將繼續努力為您和其他賓客提供更加優質的服務。期待您下次光臨，讓我們再次為您提供卓越的體驗。誠摯問候，Veronica Broccardi酒店總經理

Svar från boendet: 尊敬的賓客，非常感謝您對我們酒店的高度評價！我們很高興得知您在佛羅倫薩的住宿體驗超出了預期，並且對酒店的位置、設施以及安全性等方面感到滿意。您的鼓勵是我們不斷追求卓越服務的動力，我們期待着為您再次提供舒適而難忘的入住體驗。誠摯問候，Veronica Broccardi酒店總經理

Svar från boendet: 尊敬的賓客，非常感謝您對我們酒店的好評！我們很高興得知您對房間的舒適度、酒店的地理位置及我們的服務感到滿意。正如您所提到的，酒店毗鄰的是佛羅倫薩著名的聖母百花大教堂（Santa Maria del Fiore），而非巴黎的聖母院。期待在不久的將來再次歡迎您的光臨！此致敬禮，Veronica Broccardi Schelmi