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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Yuyu1234
Porträttstudio
Bodde på juni 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 11 juli 2024
It is a very nice hotel. A vey good location, staff are friendly.
Översätt
sunnynini
Porträttstudio
Bodde på nov. 2024
Par
19 recension
5.0/5
Enastående
Publicerades 12 feb. 2025
Superb service and stylish decor, room is spacious with all the amenities you need.
I had a wonderful stay at Portrait Firenze! The location is perfect, with an incredible view of the Ponte Vecchio. The service was exceptional, and I’d like to extend a special thank you to Mohamed, the guest assistant. He made our entire stay seamless and gave us the opportunity to experience the true charm of Florence. Highly recommended!
Översätt
Svar från boendet: Thank you for sharing your wonderful experience! We’re delighted to hear you enjoyed our prime location and the incredible view of Ponte Vecchio. Your kind words about our service, especially Mohamed’s efforts, truly mean a lot to us. We hope to welcome you back soon for another seamless and charming stay in Florence! Warm regards,
Rola D
Bodde på dec. 2024
Familj
5.0/5
Enastående
Publicerades 4 jan. 2025
We absolutely loved this hotel! It is fantastic! Location is perfection, room overlooking ponte Vecchio. Suite was gorgeous and immaculate, ziti soots and lotions by Ferragamo. Breakfast was so elegant and delicious. Staff were super kind helpful and friendly. We never wanted to leave this place. Probably best hotel in Firenze! Location unbeatable newly renovated beautiful hotel.
Översätt
Svar från boendet: We’re thrilled to hear that you loved your stay and enjoyed everything from our unbeatable location overlooking Ponte Vecchio to the elegance of our suites and the Ferragamo amenities. It’s wonderful to know that our breakfast and the kindness of our staff made your experience even more special. Your kind words inspire us to continue offering the best to our guests. We hope to welcome you back soon. Florence and our hotel will always be ready to greet you! Warm regards,
Luann M
Bodde på nov. 2024
Par
5.0/5
Enastående
Publicerades 15 dec. 2024
Stunningly beautiful hotel! Perfect location for walking anywhere you would want to go in Florence. The staff was amazing in every way and the concierge hadwonderful dinner recommendations for us and secured all of our reservations and private cars. Absolutely a 10 on every level!
Översätt
Svar från boendet: Thank you for your fabulous review! We're thrilled to hear you enjoyed our stunning hotel, prime location, and dedicated staff. It's wonderful that our concierge could make your Florence experience seamless with great recommendations and arrangements. We look forward to welcoming you back for another perfect stay!
Gästanvändare
Bodde på feb. 2025
Annat
5.0/5
Enastående
Publicerades 28 mars 2025
We stayed two nights and we couldn’t love it more! The location is unique and their concierge team is top level! Giacomo is the best head concierge we ever met, he recommended us the best restaurants and shops of the city. Truly unforgettable
Översätt
Kaleb W
Bodde på juli 2024
Par
5.0/5
Enastående
Publicerades 24 aug. 2024
From the moment we arrived we were greeted with smiling faces and exceptional service. Our room was beyond expectations and the pictures we had seen when booking did not do the view and style of the room justice. We were impressed by the level of detail from the hand written note(s) to the quality of materials in the room. The restaurant in the hotel (Caffe dell’Oro) was likely one of the best restaurants we enjoyed while in Florence and in Italy as a whole. The service was beyond fantastic and we truely enjoyed every moment. We cannot thank the staff and Lifestyle team enough for their hospitality and dedication to providing a wonderful experience. We will surely be back!
Översätt
6/12
Svar från boendet: Dear Kaleb W, Thank you for your heartfelt review. It brings us great joy to hear that your experience at Portrait Firenze exceeded your expectations from the moment you arrived. It is wonderful to know that you enjoyed your room and that you consider our restaurant Caffè dell'Oro as one of the best restaurants in Florence and Italy. I will be sure to pass along your compliments to our Lifestyle Team and the entire staff for their dedication to making your stay so memorable. Thank you again for choosing us, we look forward to welcoming you back soon. Kind regards,
ThomasV1000
Bodde på juli 2024
Familj
5.0/5
Enastående
Publicerades 24 aug. 2024
Top hôtel, incredibly central with a view in the Arno river and the Ponte Vecchio, very cosy and luxurious inside. Great breakfast, very rich and diverse with fresh products. Very attentive and caring service all along and notably to manage the car in a restricted trafic zone.
Översätt
Svar från boendet: Dear ThomasV1000, Thank you for taking the time to share your wonderful review. I’m delighted to hear that you enjoyed every aspect of your stay with us. Your kind words about our attentive and caring service, especially in managing your car in the restricted traffic zone, are truly appreciated. We sincerely look forward to welcoming you back soon. Kind regards,
sara12345
Bodde på juli 2024
Familj
5.0/5
Enastående
Publicerades 11 aug. 2024
Amazing welcoming staff ♥️ the rooms were clean and spacious the food was amazing ath the cafe best pastries you could have in Florence I had an amazing experience with Portrait Hotel! The service was exceptional, and the atmosphere was so welcoming. Highly recommend it!
Översätt
Svar från boendet: Thank you for your lovely review and the heartfelt words. We are thrilled to hear that you had an amazing experience at Portrait Firenze. Your compliments about our welcoming staff, clean and spacious rooms, and the exceptional food at the café, mean a lot to us. We strive to create a warm and inviting atmosphere, and it’s wonderful to know that this made your stay memorable. Thank you for highly recommending us. We look forward to welcoming you back soon. Kind regards,
Gästanvändare
Bodde på dec. 2024
Familj
5.0/5
Enastående
Publicerades 28 jan. 2025
We stayed here with our two children last month. Upon arrival, the check in is different from the usual and helps a lot to relax after the flight. You sit in the lobby and go through all the information about your stay with a glass of prosecco in hand. From there on, it's a succession of little attentions that make the days more pleasant and comfortable. Whatever we wanted to organize, from the restaurant to the child-friendly museum, we just had to tell the reception team. You may or may not like WhatsApp but we found the service confirmations very convenient! We especially wanted to thank Dario, who speaks a little Greek and always made sure everything was fine. If we could, we would thank each and every one of the staff from the housekeeping to the guys in the restaurant! We will remember this trip to Florence with our children for a long time! Thanks Portrait!