Gästanvändare
11 maj 2025
We had a very solid stay at Hotel Grifone. A pretty large, comfortable, and clean room, with a balcony even. It was a bit of a hassle to get to our room (2 different elevators/staircases separated by a hallway), but on our first trip to the room, a staff member showed us the way, which was a nice touch. We also really appreciated the free flavored waters and teas/snacks/mimosas provided in the lobby - was a lovely surprise.
The hotel is in a very residential area, so it's pretty quiet at night. Does take around 25 minutes by bus to get there from the old town area, but they came relatively regularly (the signs posted on the stops were hit-or-miss on accuracy - the buses usually ran late).
Signora Helena on the breakfast team was truly the sweetest person we met during our entire 2 week trip around the country of Italy. She always greeted us with a smile and provided excellent service (remembering that we have yogurt every morning and bringing it to us without us asking by the third day of our stay, checked in about what coffee we wanted, and more!). We really loved her, and it made our mornings brighter to see her! The front desk staff were all excellent as well! Super professional and answered questions about Florence and the hotel with ease.
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