Rocco Forte Hotel Savoy

位置很好 就是樓下廣場好吵。房間不錯還送了禮物。適合家庭旅行。

We stayed in a Junior Deluxe Suite (lowest level suite) for three nights in early January. The rooms were very well appointed with great layouts and felt very fresh. The service was truly exceptional -- front desk, concierge, bellmen, housekeeping – not a single weak spot. I can’t remember a better service experience at this price point. I would recommend it highly except for one caveat – the square it fronts was extremely noisy our first night with buskers/entertainers playing amplified music until around 1 am. The second night was better (but it was drizzling). The hotel has double paned windows but not the very best kind (I’d recommend they invest in a second set of interior windows which could be accommodated in the deep old window frames). We switched rooms to one in the back because of the noise and it was totally fine (you face an alley). The hotel was very gracious about our noise complaints and did everything they could including tightening up the window seals. So my four star rating is really an average – 5 stars for a room in the back and 3 for one in the front. I see there are varying opinions about the noise in other reviews so it may vary from day to day and person to person. I’d also note that the gym is excellent (for a European city hotel).

Stayed at the Hotel Savoy in Florence for 4 nights in June 2025. The hotel is beautiful and is located in an amazing spot. The staff was friendly from the minute we walked out of our cab to the time we left. The breakfast was great and the again the staff very happy and friendly. The only thing I would criticize was that the elevator was inoperable for 2 days and even though we were able to take the service elevator I believe the hotel should have given us some sort of discount on the rooms for 2 nights. I didnt ask but thought that was something that should have been done. All in all I highly recommend this hotel for your stay in Florence

We stayed from May 27-31. We booked through American Express Fine Hotels and Resorts. Fantastic hotel in the heart of Florence, literally 30 steps from the center of the city in the Republic Piazza. The area is filled on all sides with shops and amazing food. The hotel breakfast was included and permitted both a la carte items (try the scrambled eggs with ham and cheese) and the buffet. While not a huge selection, the service was impeccable and I never felt like we were shorted. As part of our package we we’re upgraded from the deluxe grand room to a Jr. suite. For Italian standards, the room was huge. The double sinks and huge bathroom including both a bathtub and walk-in shower were a delight. The walk in closet was nearly as big. The bed was very comfortable! Housekeeping was immaculate! Now to the service. From the door staff to the front desk staff to the housekeeping staff, all were spectacular. But the staff at Irene (in-house restaurant) really made the trip special. We spent every morning with them and they seem to take a personal responsibility of making every day start better! We were me with wine in the room. And biscottis and chocolate were delivered. Everything was top notch. It is expensive. But absolutely worth the price!! Thank you to every single person we encountered. We will be back and we wouldn’t consider staying anywhere else!!

The hotel facilities are absolutely terrific and the service is truly outstanding. From Camilla’s smile seating us each morning to Roberto assisting us with our daily plans the Savoy is truly a 5 star experience. Thank you all for making our stay so special.

We have just returned from a four night stay at this superb hotel so conveniently placed in the city centre - our large bedroom overlooking the piazza was very comfortable and quiet although overlooking the piazza - the newly refurbished and decorated 'Irene' restaurant and bar have been beautifully done - we ate in all nights - were well looked after and the food was delicious - what more can you ask for in a short break. Our thanks to all and look forward to our next stay. Ian & Juliet Macdonald