Holiday Inn Express & Suites Floresville

Hotel needs work. This hotel looks nice on the outside but lacks on the inside. I don't like writing bad reviews but the owner needs to know the issues at hand. Being as I work in the hospitality industry I do have some knowledge of how a hotel, vacation rentals should run. Also I do believe these issues with the hotel have nothing to do with your staff. They were excellent. Top notch. First off, your hotel halls smell like a nursing home. All carpets including the rooms were sticky, wet and smelly like mildew. Second, what is going on with your showers? No water pressure? You can't even bathe unless it's ice cold. I couldn't wash my hair the whole time I was at your hotel. Please change out your shower heads! They don't work and are dirty. Third, I checked in my room and everything felt humid and wet? Why? Fourth, I had no hand soap in my room when checking in. Fifth, our room keys worked when they wanted too. Including your outside doors. Sixth, fix the pancake machine, or up grade to the Texas waffles machine, just a suggestion. On a good note the coffee bar you provide is great!! We enjoyed it. Hopefully you can work on getting these corrected. Best of luck, The Brown's

Wonderful stay I really liked the hotel itself, i had spacious area even with the king ssize bed. The only thing i was worried about was the restroom door kept opening if it was not closed properly and hitting the shower door, which is glass. It was startling when it hit, that's for sure.

Not only the property is the ladie in front her name is ELAINE POP she was very helpful and very nice she deserves a raise please y’all need more people just like her 🙏 amen

Grateful Thank you. The room was clean. The bathroom was clean!!! I really appreciate that!! Great job

when i first got there my room was clean but for my second day when i got back my room had not cleaned.. so i had to request towels, toilet paper and throw the trash ..

Our room was not cleaned the second day and the shower was not cleaned she. We checked in. There was hair in the shower and the tub was slick.