Quality Inn & Suites Cincinnati I-275

This was the worst experience I have ever had. When I made the reservation it was for Friday night. It came up for Tuesday. I immediately tried to alter the dates. Trip.com tried to get the hotel to make the adjustment. They refused and now I out $88. It's a shame that they could not make the adjustment. Quality Inn hotels will never see my business again. And to top it off I have been a guest privilege member for over 20 years.

Front desk was helpful. However - the rooms were dirty. The floors were laminate and one would think they would be easier to keep clean. This was not the case. After getting cleaned up for the evening and walking from the bathroom to the bed my feet were black. As well as those who were with me. I created a path from the bathroom to the bed with towels so our feet would not get dirty again. There was an odor ********* on the property and in the hotel in places. The air freshener was so strong it gave you a headache. The entry looks nice but the carpets are very dirty. There was white particles around the door. The bed covers had bleach marks or something on them. Also the pool was down which is the main reason I chose to stay at this hotel. Also checked out the weight room - it left much to be desired.

The room was a bit shabby. Large whirlpool tub in the room. Hairdryer non functional. Several lights missing all the bulbs. 1 light nonfunctional. Just felt like the hotel had seen better days.

Do not stay here! Hotel was terrible. You walk in the front door and the pot smell was so strong, it had no smoking signs all over but obviously nobody enforced it. The hotel is dirty, the carpets are disgusting. The bathroom floor was wet and the tiles moved around when you walked on it. It was musty and just dirty. I was unable to cancel said I needed to talk with the manager. Got the run around from them, stopped in twice when they said the manager, would be there and was conveniently not there. Shading deals being done, cheaper rooms if you had cash yet they wouldn’t refund my money. Worst experience ever!

Room was dirty, especially bathroom. Shower did not have hot water, and it only got warm after running for 5 minutes. Room and facility needs more maintenance

Very noisy, heard voices and footsteps all night. The room we were in sounded like it was next to laundry room and heard washer/dryer in early morning.