Quality Inn & Suites Cincinnati I-275

This was the worst experience I have ever had. When I made the reservation it was for Friday night. It came up for Tuesday. I immediately tried to alter the dates. Trip.com tried to get the hotel to make the adjustment. They refused and now I out $88. It's a shame that they could not make the adjustment. Quality Inn hotels will never see my business again. And to top it off I have been a guest privilege member for over 20 years.

Front desk was helpful. However - the rooms were dirty. The floors were laminate and one would think they would be easier to keep clean. This was not the case. After getting cleaned up for the evening and walking from the bathroom to the bed my feet were black. As well as those who were with me. I created a path from the bathroom to the bed with towels so our feet would not get dirty again. There was an odor ********* on the property and in the hotel in places. The air freshener was so strong it gave you a headache. The entry looks nice but the carpets are very dirty. There was white particles around the door. The bed covers had bleach marks or something on them. Also the pool was down which is the main reason I chose to stay at this hotel. Also checked out the weight room - it left much to be desired.

I want a full refund! We didn’t stay a half hour! The air conditioner didn’t work in our room, the whole place smelled of smoke, the hallway and lobby had no air conditioning, and the other room had mold on the curtains. We left right away. Please *******, get me a refund.

Worst Hotel Stay Ever The room was dirty. Walking around barefoot my feet became black on the bottom. There were cigarette burns on our bedspread. No sheets for the sofa bed anywhere in the room. There were numerous hairs in the shower. The “heated” pool was ice cold. The air conditioning didn’t work in the bedroom.

This hotel was horrific, roaches and other bugs all over the place. Elevator was disgusting. The beds had stains all over the sheets, stains on the towels. Smoking and loud music on the 3rd floor. We booked for 2 nights, tried to cancel our 2nd night and the staff wouldn't give us a refund. We ended up leaving and will dispute the charge with our credit card company.

Avoid Place had people living outside hotel, worn out furniture, tub faucet cane off in my hands