Best Western Plus Christopher Inn Suites

The elevator had a terrible smell, the toilet was broken, had to move to another room, and the hotel was booked so I didn't have a room to stay in for my seven days stay. Had to move to another hotel.

We liked the room setup and the folded towels in the bathroom. Initially, the room we were in did not have a properly working toilet. We were told to lift up the tank top and make some adjustments and then to turn the knob to turn the water on. We did not feel that it was appropriate for guests to try to repair the toilet. The front desk employee came to the room to try to fix and was very friendly. Explained to her that we were not happy with the situation. She was being told by her manager that someone would be on duty the next morning. (Feel that when the hotel is full there should be a person on duty 24 hours to handle those situations. Unfair to her to try to repair the toilet too) Eventually, we were accommodated with a new room and we were satisfied.

As an older hotel it needs touchup paint, clean moldy caulk around bathtub, wallpaper removal or reglue—basically take care of the little stuff instead of trying to upgrade with new sink or fan.

Great Hotel But…… Beautiful hotel but lots of things ‘out of order’: ice machines, some exercise machines in fitness room, water dispenser…. and all garbage cans overstuffed-not pretty. Room was great: clean and comfortable .

I initially got checked in to a dirty room, small fix, no big deal. The TV wasn’t working most of the time, we had to mess with it for about 20 minutes before we got it working. The elevators were also down, which I know isn’t something they can really control, but it just added to the inconveniences for our stay. Staff was friendly, no issues there. I dont feel like our stay was worth what we paid, but we had no other option.

An awful stay We ran out of hot water for a shower. We couldn't open the blindes because they were broken. There were very small ants in the bathroom between the toilet and the wall.