Homewood Suites by Hilton Fort Smith

Very nice hotel with great amenities. Nice outdoor area and even basketball court. Indoor pool was nice only minor complaint is gym is quite basic and could really use a workout bench. Staff were all very friendly as well, thank you for a great stay.

The best hotel in Arkansas. Great staff. Beautiful rooms. I would recommend business travelers and even families to stay here. They have a tasty breakfast to compliment a well-rested night. Lots of shopping close by. Their suite shop is stocked with an amazing variety of items! Will always stay here when visiting Arkansas - You should too.

We stayed one night on a cross country road trip. Good setting off the highway that was quiet. Large rooms with all the amenities. Everything was neat and clean. A few restaurants within walking distance. Friendly staff. The hotel was more than we expected.

Checked in and noticed a menu for restaurant and room service. First time I have seen this at a Homewood. I commented to the desk clerk that this was a great idea since I often arrive late evening and do not want to go out to eat. Nice rooms and great staff.

We were driving through and booked this hotel based on brand. Either we came on an off day, or there are some issues with this one holding the Marriott name. The first room we were given had a running toilet that did not flush. We moved rooms, and after checking in with our party of four into a two-queen room, found only two towels. We had to call down again. Then at breakfast, the buffet was closed, and another guest said we had to go to the Starbucks counter. The lady asked us for our breakfast card from check-in, which we didn’t have - she took our order from the menu. Then we noticed how the lobby was full of people still waiting for food. We were luckily not in a total hurry, as we waited 45 minutes. Granted, the food was good. But the poor lady at the counter and the man serving people were berated by several guests for circumstances not in their control. Obviously staffing is a problem. I wouldn’t want to be put in that position as a worker. This hotel also has very thin walls and ceilings, so every sound and step above and in the halls can be heard. The carpets in the halls also need a good steam clean. All in all, not at all what we’re used to with Marriott.