Loch Leven Hotel & Distillery

Glencoe is lovely and this property is very convenient to visiting sites, but the condition of the room was unacceptable.

The views from the hotel was stunning which is most of what you are paying for. The hotel seemed maintained enough and the game room was cool. The food we got was mediocre at best.

Great view. Comfortable room and was large, though not sure all are the same. Dinner was probably best of the trip, though you need reservations as they only seem to seat a few at a time. Bar was also nice. Had good weather so the deck was nice too. Included breakfast, but that didn't start until 8 which was too late for our schedule. You can walk down to the old ferry landing and also a trail along the water.

The shower did not work. There was very minimal water pressure and the temperature could not be controlled. I contacted the man on staff that day who I think was the manager but was lying saying he wasn’t and he came to the room and could not fix it. He couldn’t get anyone out to fix it and did not offer us a stay in a different room or anything. They gave us 40 pounds off of our dinner but that’s just not good enough for not having a shower to use during our stay. When I approached the man about it he was very rude to my wife and I and just rushed us away. I have tried many times to contact mamagement through email and phone calls and have not heard anything back even though they said someone will get in touch with me. This is Terrible business practice and the facility should probably be shut down until they can provide basic stay needs.

The first hotel I’ve stayed at where the manager actively offered a lesson on whiskies and how to enjoy them