Terrible experience, infuriating. They failed to inform me that I could not have a guest, when a guest arrived they wanted to charge me 250. I pointed out they never informed me of the situation to which they agree, yet they wanted me to pay. In fact the story is more complex and initially they just claimed it was not allowed to have guests full stop, then the version changed with the 250. On top, the gym is one semi functioning machine, the pool is a overcrowded puddle, check in took over 30 minutes, the bed is hard like a rock, and shampoo and conditioner is mixed together. They also are rigid, unresponsive, arrogant, incompetent. Worst hotel o stated in Brazil.
Översätt