Oakwood Residence Foshan recensioner

Excellent serviced apartment ever around the world. Price is less than half of Guangzhou’s one. The room is huge, clean and quiet. The window is facing to south with good sunlight. The gym is a little stinky on the first day, smell as exhaust in a carpark. The worker at the 16th floor working as a babysitter was shouting in the lift, that made me scared. The worst thing was that the receptionist bent my passport when checking in.

very clean and great service staff! very nice room w many amenities! very good for long stay and for families. highly recommend as room is very big

On 19 April, prior to check-out, I visited the front desk and explained that I was considering extending my stay for two more nights (19 to 21 April). I also mentioned that although I had originally planned to travel Guangzhou, I would prefer to remain in Foshan if I could stay in the same two rooms, including the upgraded room with the separate living space, as I had many items of luggage and did not want to relocate unnecessarily. The front desk staff I spoke with said he would seek the manager’s approval. After a few minutes, he returned and confirmed that the rooms were available and that approval had been granted. He instructed me to go ahead with making the same room bookings online. I immediately followed his instructions, completed the bookings, and provided him with the new booking references for two nights for two rooms on the spot, which he confirmed without issue. The full process, including the collection of a security deposit from my credit card, took around 15 minutes and was handled efficiently. I was truly grateful for his support at that time. Unfortunately, the situation took a distressing turn on 20 April. That afternoon, while I was en route to Guangzhou by car, I received a call from the same front desk staff, whose tone was abrupt and extremely rude. Without offering any reasonable explanation, he demanded that I cancel my confirmed bookings, which he had previously accepted in person. I explained to him several times that I was driving from Foshan to Guangzhou at the time, that all my luggage remained in the hotel, and that it was not possible for me to take any immediate action. I even asked whether I could pay an additional fee if there was an issue with the upgraded room, but he remained confrontational and dismissive throughout the call. His aggressive and unreasonable behaviour was shocking and unacceptable. The phone conversation lasted nearly ten minutes and became increasingly agitating. I emphasised that I was on the road and that his manner was causing serious disruption. The call left me extremely distressed and disoriented — and shortly after, my car was involved in a minor traffic accident. While I take responsibility for my own actions, I must also express how inappropriate and harmful the staff member’s handling of the matter was, especially considering that this all stemmed from a booking that had already been confirmed the previous day.

This is our third time staying with this hotel in Foshan. Free parking and great service

This is my 4th time staying at this hotel. I love the fact that it has built in kitchen as well. Cinema is just located on the 9th floor. I love the yumcha restaurant located on the 6th floor. The food was amazing. Hotel cleaner named ‘May’ she is helpful and friendly. Receptionists are great too. It definitely worth giving them 5 or 6 stars rating. Thank you so much! I’ll be back for sure.

Awesome breakfast-very friendly staff-good and quiet location

Spacious and remarkable view. Breakfast is delicious. One downside drivers always find difficulty in reaching the entrance.

The staffs are helpful and friendly. Very accommodating. Will definitely come back again

Large room, new residence with great environtment

Staff is very friendly and helpful. Very good services.

Perfect service and really good gym

best 5 star category in foshan

Amazing hotel and very clean & new. My favourite hotel in Foshan China. Highly recommend. 10/10

My family and I stayed in the two bedrooms apartment, it was very spacious with equipped amenities. Location is good to connect with the shopping mall. Marriott hotel and courtyard by Marriott are also in the same complex, so the shopping is huge, however not yet opened lots of shops. Highly recommend for family stay.