Front desk staff bend over backwards for me because of my mistake. They went well above and beyond of what good service is. Abby, in particular, she dealt with me and my issues from the start. There were two other young ladies that stepped in when she left and knocked it out of the park. Unfortunately I can not remember their names, but one started with a “G” and the other was an “A”. That is my second consecutive stay at a Best Western Plus, different locations, but both amazing service. Changing my whole perspective on where I stay in the future. Great Job as a chain, independent or not. Thank you Cody
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