Hotel das Cataratas, A Belmond Hotel, Iguazu Falls

The best location to see and feel Iguazu Falls in magnificent panoramic views at Brazil side. Unlimited access time inside the national park. Friendly staffs. Excellent breakfast and dining experience.

Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs). No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear. Belmond's service -＞ avoidant style (ZERO follow up from any manager, each said I already spoke to the previous). Lousy service experience. Utterly disappointed. Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience. Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.

To be able to see the fall prior to the opening of the park is precious. Facilities are top notch. Room service is fast. Shuttle service available to get to the gate of the park, from there, a taxi ride to the airport is only 10 real.

Thaís is the best hotel I have ever been to. Not just the landscape, but also the architecture and the service provided was outstanding

Location could be the main reason to stay in this hotel it locates in the park probably only hotel guest are allow to walk and see the falls in the morning before tourist comes n after perfect place to stay if you wanna watch sunrise n sunset of iguazu falls

Wonderful hotel with the unique experience of staying with the Parque Nacional de Iguaçu. The building itself is also a piece of history and the facilities are top notch. The staff is very attentive, informative, and friendly with the exception of the registration/check-in desk. Most of the employees at the front the desk acted as if they were being bothered to perform their job which was such a stark contrast from the rest of the hotel staff. We are a younger couple that had been traveling for a week prior to arriving to the Belmond and we saw the difference in the treatment one such employee (Martins) gave to us, as compared to other customers who may be older or appear wealthier. In fact, we enjoyed the hotel very much regardless and wanted to extend our stay but we were met by ambivalence by Martins and Samuel at the front desk and instead of extending for three more days chose to save the money to stay another property next week.