Leonardo Hotel Frankfurt City Center

Leonardo Hotel Frankfurt City Center recensioner

Leonardo Hotel Frankfurt City Center

Münchener Str. 59, Frankfurt, 60329, GermanyVisa hotellinformation
Leonardo Hotel Frankfurt City Center
Leonardo Hotel Frankfurt City CenterLeonardo Hotel Frankfurt City CenterLeonardo Hotel Frankfurt City Center
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Gästrecensioner

4.2/5
Mycket bra
71 recension
Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.0
Service4.2
Renlighet4.4
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Alla recensioner(71)
Positiva recensioner(65)
Recensioner med foton/video(15)
Lätt att ta sig runt(18)
Praktiskt läge(17)
Utmärkta rum(16)
Nära till tågstation(16)
Rent och städat(13)
Utmärkt vistelse!(10)
Vänlig personal(10)
Negativa recensioner(6)
Gästanvändare
Enkelrum
Bodde på feb. 2025
Affärsresenärer
11 recension
3.7/5
Publicerades 28 mars 2025
Location…we will not stay in that area again - not safety at all. Rooms are ok, good that room was always cleaned - thanks to housekeeping team. Cold in rooms if it’s cold outside. Breakfast is limited, but good enough
Översätt
Svar från boendet: Dear Guest,we are sorry to hear that you were unable to fully enjoy your stay with us. Your safety and well-being are of the utmost importance to us at the Leonardo Hotel Frankfurt City Center. However, we are pleased that you appreciated the cleanliness of our rooms. Our housekeeping team always does an excellent job to provide our guests with a pleasant experience.We take your feedback regarding the temperature in the rooms seriously and will discuss this internally. At breakfast, we strive to offer a variety of options to meet the different needs and preferences of our guests.We hope to welcome you again in the future despite your concerns. Yours sincerely,Leonardo Team
Gästanvändare
Rum i komfortklass
Bodde på dec. 2024
Par
9 recension
4.5/5
Utmärkt
Publicerades 24 jan. 2025
Frankfurt hbf has tons of homeless, *******, dealers on the street. Police are patrolling randomly. If you travel alone, need to be extra careful. Hotel is nice and big. Staff are nice. Close to train station.
Översätt
Svar från boendet: Dear Guest,We are very pleased to hear that you found our hotel and our staff to be pleasant. Your safety and well-being are very important to us and we hope that, despite the circumstances, you had a pleasant stay with us.We hope to welcome you back to the Leonardo Hotel Frankfurt City Center soon.Best regards,Leonardo Team
Gästanvändare
Rum i komfortklass
Bodde på aug. 2024
Affärsresenärer
1 recension
4.0/5
Mycket bra
Publicerades 6 sep. 2024
The location is super convenient if you are travelling by train to Frankfurt. The room is clean and reasonably quiet. You have to be aware of the kind of neighborhood near the main train station of a big city though.
Översätt
Svar från boendet: Dear guest,We are very pleased to read that you appreciate our central location and the cleanliness of our rooms. We take note of your comments about the surrounding area and would like to say that our guests generally appreciate the diversity and liveliness of the city of Frankfurt. We hope to welcome you again soon.With kind regards,Leonardo Team
rcwl9
Rum i komfortklass
Bodde på juli 2024
Res med vänner
11 recension
4.2/5
Mycket bra
Publicerades 26 sep. 2024
Great location near central railway station and overall pleasant stay.
Översätt
Svar från boendet: Dear Guest,It's delightful to hear that you found our location to be convenient and your stay enjoyable. We believe that a prime location and a gratifying accommodation experience form the cornerstone of a great hotel stay. Your positive words affirm the effort we put into making our guests' experience memorable.We would love to have the opportunity to welcome you back in the future.Best regards,Leonardo Team
Adam
Enkelrum
Bodde på sep. 2024
Ensamresenärer
1 recension
2.2/5
Publicerades 30 okt. 2024
Well the only merit is the location.
Översätt
Svar från boendet: Dear Guest,it is important to us that you have a pleasant stay at our hotel and we are sorry to hear that only our central location met your expectations. We are continuously working to improve our services and hope that we can offer you an all-round satisfying experience on your next visit to Frankfurt. With kind regards,Leonardo Team
Mendudu
Enkelrum
Bodde på maj 2023
Affärsresenärer
24 recension
5.0/5
Enastående
Publicerades 4 juli 2023
Close Frankfurt main hbf,very suitable for foreigner ,location easy to find also when you back to airport are close as well, not so bad!
Översätt
Svar från boendet: Dear Guest,We are pleased to hear that you found our a great value for travelers visiting us from abroad. We hope you enjoyed your stay with us and look forward to welcoming you back to our hotel in the future.With kind regards,Leonardo Team
Charo
Rum i komfortklass
Bodde på maj 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 19 juni 2023
Nice hotel
Översätt
Svar från boendet: Sehr geehrter Gast,Es freut uns zu hören, dass Sie unser Hotel schön finden. Unser Ziel ist es, jedem Gast einen angenehmen und erinnerungswürdigen Aufenthalt zu bieten. Ihre positive Rückmeldung ist eine schöne Bestätigung dafür.Mit freundlichen Grüßen,Leonardo Team
Gästanvändare
Rum i komfortklass
Bodde på aug. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
Super !
Översätt
Svar från boendet: Dear Guest,It's a delight to hear that your experience with us was "super"! Your feedback is invaluable to us. We aim to provide our guests with exceptional service and it seems we hit the mark for you. We look forward to welcoming you back on your next visit.Best Wishes,Leonardo Team
Gästanvändare
Enkelrum
Bodde på dec. 2022
Ensamresenärer
17 recension
3.7/5
Publicerades 8 feb. 2023
Everything according to description. Very polite receptionists.
Översätt
Svar från boendet: Dear Guest,how nice to hear that your stay at our hotel met your expectations and that you appreciated our service at reception. Your positive feedback is a great pleasure and motivation for us. With kind regards,Leonardo Team
UiamLife
Rum i komfortklass
Bodde på dec. 2024
Res med vänner
1 recension
3.7/5
Publicerades 28 jan. 2025
2인실 사용했습니다. 시설은 2인실 치고 넓고, 청결합니다 엘리베이터는 옛날식이라 문이 열리고 문을 직접 열어줘야 합니다! 비누가 비치되어 있지만 비누가 없습니다ㅠㅠ 세면도구는 챙겨오시는 게 좋습니다 제가 썼던 방은 끝방이라 와이파이가 잘 안됐어요:(
Översätt
Svar från boendet: Dear Guest,thank you for staying at the Leonardo Hotel Frankfurt City Center and for sharing your thoughts on your stay. We are pleased to hear that you appreciated the spaciousness and cleanliness of your room.We are sorry to hear that you had difficulties with the Wi-Fi and that certain aspects of your stay did not meet your expectations. Your feedback is very valuable and helps us to constantly improve our service. We hope to welcome you back soon and offer you an even better experience. Yours sincerely,Your Leonardo Team
Huanqiulvxingdepipiwei
Rum i komfortklass
Bodde på jan. 2025
Familj
49 recension
4.0/5
Mycket bra
Publicerades 5 feb. 2025
缺點:房間有點冷,兩大一小睡這個房間有點擠,被窩也很淡薄。房間一股黴味兒。 優點:隔火車站很近,早起趕火車不二之選。
Översätt
Svar från boendet: 尊敬的客人,我們很高興您喜歡法蘭克福市中心萊昂納多酒店的位置。我們的中心位置對於旅行的客人來説確實是理想的選擇。但是,我們很遺憾您對房間設施並不完全滿意。我們的目標是讓每位客人在我們的場所感到舒適,我們非常重視您的反饋。我們期待着未來再次在法蘭克福市中心萊昂納多酒店歡迎您。致以最誠摯的問候,萊昂納多團隊
Gästanvändare
Rum i komfortklass
Bodde på mars 2025
Familj
1 recension
4.0/5
Mycket bra
Publicerades 22 apr. 2025
Wir haben vom 19. auf den 20. April 2025 dort übernachtet. Beim Einchecken um 21 Uhr wurde uns mitgeteilt, dass keine Reservation für zwei Erwachsene und ein Kind vorliege – lediglich für zwei Erwachsene –, obwohl ich eine entsprechende Bestätigung von trip.com vorweisen konnte. Es hiess (relativ unfreundlich und schnippisch), man könne nichts machen, es gäbe kein Extrabett mehr, alles sei ausverkauft. Deshalb entschieden wir uns, unsere 11-jährige Tochter bei uns im Bett schlafen zu lassen. Beim Betreten des Zimmers stellten wir jedoch fest, dass sehr wohl ein Sofa vorhanden war, welches sich mit einem Handgriff in ein Bett verwandeln liess. Als wir nach dem Abendessen gegen 23:45 Uhr ins Hotel zurückkamen, war eine andere Person an der Rezeption. Wir fragten sie, ob wir zumindest eine Decke für unsere Tochter bekommen könnten. Die äusserst freundliche Dame gab uns nicht nur eine Decke, sondern auch ein Leintuch für das Sofa, Kissen sowie Hand- und Badetücher. Zudem gab sie uns kompetent Auskunft, wo wir zu später Stunde noch Hygieneartikel für meine Frau besorgen könnten. Abgesehen davon war alles in Ordnung: Das Hotel ist funktionell, äusserst ruhig (trotz der Umgebung) und tipptopp sauber.
Översätt
LibGeo
Rum i komfortklass
Bodde på mars 2025
Affärsresenärer
2 recension
4.7/5
Otroligt
Publicerades 10 apr. 2025
Hotel liegt sehr zentral , nah zum Hauptbahnhof. Hat eigene Parkplatz (etwas eng für Größe Autos , bin mit mein Q8 etwas vorsichtig reingekommen). Sehr freundliche Personal . Zimmer war gut für den Preis
Översätt
Gästanvändare
Rum i komfortklass
Bodde på sep. 2024
Res med vänner
5 recension
1.5/5
Publicerades 12 okt. 2024
ก่อนเข้าพักควรตรวจสอบความแข็งแรงของอุปกรณ์ทุกอย่างในห้องน้ำ กระจกที่กันห้องน้ำหล่นลงมาทับตอนอาบน้ำ แจ้ง รร เค้าบอกเราทำตัวยึดกระจกหัก ซึ่งไม่ได้มีการโดนกระจกตอนที่อาบ กระจกไม่แตก คนที่โดนกระจกหล่นใส่บาดเจ็บนิดหน่อย แต่โรงแรมเรียกค่าเสียหายจากเรา 169.59 และล็อคห้องไว้จนกว่าจะจ่ายเงิน ขอดูใบเสร็จราคาหมุดยึดกระจกก็ไม่ให้ ย่านที่พักมีความน่ากลัวขอวคนไร้บ้าน และคนดื่มเยอะ
Översätt
Svar från boendet: Dear Guest,Your feedback is important to us and we are very sorry to hear about your bad experience. Ensuring the safety and comfort of our guests is our highest priority and we sincerely apologize for any inconvenience caused.Regarding the glass issue, our standard procedure is to thoroughly inspect all in-room amenities prior to guest check-in to prevent such incidents from occurring. We were concerned to hear this and will definitely look into it.In terms of the surrounding area, we understand your concerns and would like to assure you that we are working closely with local authorities to ensure the safety and peace of our guests.We hope you had an enjoyable stay, despite the difficulties, and we look forward to welcoming you back and providing an even more positive experience.Regards,The Leonardo Team
Gästanvändare
Rum i komfortklass
Bodde på nov. 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades 26 dec. 2024
房間乾淨衞生,安全可靠,就是靠近電梯有點吵,早餐可以,前台服務不錯。地理位置方便,就在火車站跟前,換乘的好選擇。
Översätt
Svar från boendet: 親愛的顧客我們很高興聽到您對我們房間的整潔、可靠的服務以及我們位於火車站前的優越地理位置表示讚賞。很遺憾您在電梯附近聽到了噪音。我們法蘭克福市中心萊昂納多酒店的目標是為客人提供舒適安靜的住宿環境。我們感謝您的反饋意見,並將其視為進一步改進我們服務的契機。我們期待您的再次光臨。致以誠摯的問候、萊昂納多團隊