Holiday Inn - the niu, Charly Frankfurt City

The location was really close to the station, comfortable room, beautiful places near by to visit it.

Good hotel for family trip

Terrible Experience Very terrible! Very annoying! Very bad expreience! Please do not choose this hotle!!! I had an incredibly disappointing stay at this hotel and I urge everyone to steer clear of this place. During my stay in the dead of winter, the heating was completely ineffective, and the room lacked basic amenities such as a refrigerator and a kettle. To make matters worse, there was a persistent foul odor in the room. I only stayed for one night, having already paid for the room and city tax via Trip. Upon check-in, the reception staff demanded my credit card for a supposed pre-authorization, despite my informing them that I had already paid. They insisted it was just a guarantee and would not actually charge me. However, the next morning, a different staff member at reception charged me again for the city tax without my clear consent, and upon leaving the hotel, I was shocked to receive double charges for both the room and city tax. I have contacted the hotel and Trip multiple times. The hotel staff were rude and unhelpful, and while Trip initially promised a refund for the city tax and later for both charges, I have yet to see any action taken. This hotel not only fails in providing a decent stay but also engages in deceitful billing practices. Do not let them ruin your visit to Frankfurt. Please, please, please do not choose this hotel, and avoid staying here at all costs.

The hotel's design and location are exceptional. The rooms are generously sized and well-appointed. The building offers a comprehensive range of amenities, including ample parking facilities.

It is central and easy to move around the town

It is clear but No telephone in the room many homeless out of the hotel not safe to be out sied in night