The Last Word Franschhoek

Where do I start! I was recommended this gem by someone I don't like so l was sceptical lol. But WOW what a place! So so so glad I booked. From the very start to the last minute/word it was exceptional. The rooms were gorgeous. We had the one which leads out to the swimming pool. The small things really made it special. The hot water bottles and hot chocolate at turn down service, the little bar in the lobby, the fireplace, the bath salts, the warm towels.... it was just so luxurious, so comfortable and I will 1000% go back. I love a quiet hotel and this was one of the quietest l've been to even with it being small and boutiquey. Breakfast was absolutely divine. Quaint little tables set up with fruits, cheeses and meats and then a menu to choose from for the mains. A special shout out to Sherrie who was phenomenal. I needed to do some washing and she assisted me with a full load. Always happy to help, this wonderful woman was always around, and always smiling. My only regret was not posting this review earlier as I now don't remember the night managers name who was also just super helpful.

The best hotel, small, cozy, personal attention. Everybody was super kind, welcoming and making sure you were comfortable. We went for our honeymoon and every night we had a little detail in our bed. The first night chanpagne, the second night hot chocolate and creme brulee. Just perfect! The best!

We recently stayed at The Last Word Franschhoek and were truly impressed by the experience. The décor is elegant and calming, creating a serene and welcoming atmosphere throughout the hotel. The staff were absolutely outstanding—warm, attentive, and genuinely eager to make our stay as enjoyable as possible. Every interaction felt personal and thoughtful. Special little touches like the turndown service made it special, returning to little treats like crème brûlée and hot chocolate in the evening was such a lovely surprise, and the gin & tonic station in the room along with yoga mat & weights added to the delight. The location couldn’t be better—right on the main street, with restaurants, boutiques, and galleries just a short stroll away. It made exploring the town incredibly easy and enjoyable. If you’re looking for a luxurious yet relaxed place to stay in the heart of Franschhoek, I highly recommend The Last Word. It truly lives up to its name.