Hilton Garden Inn Frederick

Nice clean hotel. The way the breakfast buffet is set up is a strange. Would stay there again.

Staff was friendly and helpful. Rooms were clean but definitely need updating. We were there for a family wedding. I had broken my leg earlier in the year and fully expected to be fine by the time of the wedding. I was not. When I called about changing my reservation to a handicap accessible room, those rooms were already booked. I asked if the showers had grab bars and was told they did. The shower was a tub shower and had one grab bar in the front outside edge of the wall. In my current situation I cannot step over the edge of a tub. I tried sitting on the edge of the tub and swinging my legs into the tub but with only the one grab bar I could not stand up and I am not weak. I was terrified of falling. I had to have my husband help me. For the rest of the stay, I washed my hair and “washed up” in the sink because I couldn’t do the tub. Showers definitely need to be updated to walk-ins; or at least update a few more rooms for handicap accessibility. Breakfast was only just ok and not included with room. Bathroom fan was very loud. The smoke alarm had a flashing light on it that was annoying. Positives were that the bed was comfortable and towels were fluffy.

Overall, a good experience. Nice room, quiet, helpful staff. We chose this hotel since the Hampton Inn (our usual choice) was too expensive. Complimentary coffee in the lobby available only during the morning vs. all day like some other hotels. No complimentary fresh fruit available. Very high prices for snacks and drinks sold in the lobby. The female staff member behind the check-in desk on the evening shift did not smile once during our three night stay. She was civil and business-like but never smiled with us or anyone else that we saw. She would often set out the "Away from the desk helping others" sign but she was just in the back room. The day shift people were smiling and friendly as was the woman running the bar.

The room was top-notch. Very pleasant stay. I came here on a business trip, and got very good sleep. The room was quiet, but the flashing light of the smoke detector was unacceptable. I had to cover it with duct tape. Hotels really have to do a better job with noise and lights. On the whole it was a great stay.

A nice comfortable quiet motel. Decent breakfast. Clean rooms. Still has a business center. If You stay, consider eating dinner at the Italian Restaurant Manlu, maybe 2 blocks from the Hotel Parking Lot. A superb Italian Dinner!

Day 1 breakfast was just "ok" buffet was meek in offerings for the $15 charge, they did have a menu you could order from. day 2 breakfast was horrible, eggs super runny with oatmeal like consistency, bacon was over cooked to a carbon like substance, buffet was nothing more that a typical continental breakfast that used to be free at hotels.

Very nice hotel, front desk personnel were kind and very informative.., Room was very clean and spacious.. Good value… located around numerous restaurants and shopping area’s…. Would definitely stay here again..

Rating of three this time but we like this place and will return. Good location. Very nice front desk and housekeeping staff. Bed comfortable and shower nice enough. Large room. Breakfast was overpriced and seemed chaotic, driving down the rating. We are in area several times a year. Have stayed here before along with some other Frederick-area properties. Will likely stay here again next trip.

Staff members were absolutely wonderful, especially JR who served the breakfast area on Sunday morning. I would have given the hotel a 5 except for the broken hot tub in the pool area and malfunctioning AC in the workout room. Everything was spotlessly clean, with pleasant, spacious rooms, and a very good to-order breakfast. The hotel had a sign up about some bathtubs being re-glazed, and there was a slight chemical odor in one hallway, but it dissipated quickly, and was not evident at all in the room.