Norwood Inn & Suites la Crosse

Our stay was short because we were just in town for a wedding, but you get what you pay for. Especially for only 62$ a night. It was decent cleanliness, i mainly marked it down because we found and killed 3 bugs, which bugs are like my worst enemy. We checked for bed bugs, there weren’t any. we also marked it down because of the little smell that wasn’t quite right and on one of the bed sheets there was a brown stain. a tip for the staff if they are reading this, the plug in wall scent thing needs to go upright, you put it upside down and it leaked all over the nightstand! Also to maybe even the owner, bug traps are so cheap, just some sticky ones behind the fridge and dressers would do you wonders. It would prevent from your customers having to see the bugs as well as having to kill them. The amenities are marked low because the pool was closed, and the restaurant that’s attached seems to not be in business. there was no signs that we could see saying that the business was closed but it looked that way. The location is good, 10 minutes away from downtown! it’s a little bit of a rural area but it worked well for us as the wedding venue was only 10 minutes away. So any future customers, if you are expecting a holiday inn or better, you aren’t gonna get it! This feels more like a mix between motel 6 and a super 8. Lower your expectations if you come here. it’s a doable place for a cheap stay.

When i got there, the was no A/C, the fixed ridht away. Then about 9pm, the electric the room goes out. The wanted to wait until morning to get me a new room. But I made them get me one the night. So, i get the room, A/C downy work and the can't fix until tomorrow. So, I get ready for bed. Then in the morning, no running water in the tub. So I had to take a shower in a different room. They told me they would get me another room. I went out for dinner. Got back around 8pm and the staff said they didn't have another room. Any the A/C still isn't fixed. I told them I need to take a shower for my daughter's graduation tomorrow. So i had to shower in a different room again in the morning. The site stated they had a pool, nope, under maintenence, along with the restaurant and bar. The claimed that has a continental breakfast,. It was bags of chips, cookies and soda. The place made my stay miserable. They shouldn't even be opened for business, the place, the mattresses and walls and shower curtians were a mess and dirty. I have pucs but this won't let me upload them. Basically, it was a living nightmare.

No amenities worked, toilet got clogged and i unclogged it myself, not real breakfast, and hotel is in construction and building was just awful